Call Centre Business Analyst Jobs
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Search results - Call Centre Business Analyst Jobs
Careline Support Ltd-Ringwood
statistical analysis and reporting of KPI's, team performance, resilience and integration of new business.
• Ensuring policies and procedures are updated and applied correctly.
• Taking investigative and remedial action into operational, service and system...
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Crewe
Customer Manager
Location: Crewe, Pyms Lane
Work Arrangement: Hybrid - 3 days onsite per week
Salary: PAYE Max: £44.67
Contract End Date: 31/12/2025 (not likely to extend)
Hours: 37 hours per week
Travel: Possible quarterly business travel...
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cv-library.co.uk -
Cathay Pacific Airways-United Kingdom
and technical queries
• Manage and grow the customer base for the SME (Business Plus) programme
• Grow the business by actively seeking new sales leads and customers in cooperation with CCD KRK (Call Centre) and Account Managers
Sales Support and Reporting...
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Farnborough (Hampshire)
in a call centre or customer service environment
• good data entry and typing skills
• knowledge of administration and clerical processes
Key Competencies:
• verbal and written communication skills
• listening skills
• problem analysis and problem...
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cv-library.co.uk -
Cathay Pacific Airways-London
and technical queries
• Manage and grow the customer base for the SME (Business Plus) programme
• Grow the business by actively seeking new sales leads and customers in cooperation with CCD KRK (Call Centre) and Account Managers
Sales Support and Reporting...
Read more
Spectrum IT Recruitment-England
technology & analysis; experience in communicating at a technical and functional level while managing business rapport.
Experience Preferred:
• Working technical knowledge of contact centre software / design / functionality
• Comprehensive knowledge of TCP...
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Metroline Ltd-City of London
offices or Associated Company locations.
Advanced Technical Support:
Be part of the callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
Lead the team in the absence of the Service...
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Birmingham
call-centre services.
The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a technical support and account management role. This is not a sales role.
You will join a team of experienced technical customer...
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cv-library.co.uk -
Metroline Ltd-City of London
offices or Associated Company locations.
Advanced Technical Support:
Be part of the callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
Lead the team in the absence of the Service...
Read more
Metroline Ltd-London
7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
• Establish and maintain co-operative and productive work relationships with peers and help to improve team processes.
• Maintain the Data Centre...
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1 similar job: City of London
Metroline Ltd-City of London
offices or Associated Company locations.
Advanced Technical Support:
Be part of the callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
Lead the team in the absence of the Service...
Read more
Metroline Ltd-City of London
7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
• Establish and maintain co-operative and productive work relationships with peers and help to improve team processes.
• Maintain the Data Centre...
Read more
1 similar job: London
Tripadvisor-Oxford
extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.
The Real Time Analyst is an entry-level role designed to provide foundational training and experience in real-time management within a call center environment. This position focuses...
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join.com -
Metroline Ltd-City of London
troubleshooting and problem resolution for systems.
• Be part of the callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
Leadership:
• Lead the team in the absence of the Service Desk Manager...
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1 similar job: London
Accenture-City of London
Align technology solution components to business standards (including, but not limited to, SynOps, third party platforms and client technology)
• Assess the business impact/return on investment for the more complex components of the technology solution...
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1 similar job: London
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