Call Centre Business Analyst Jobs
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Search results - Call Centre Business Analyst Jobs
HipHopTune Media-United Kingdom
with Marketing, Product, Call Center Ops, Business Development, and Engineering to promote a unified approach to problem-solving and decision-making based on solid data insights.Engaging directly with external insurance clients, presenting data-driven insights...
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statisticsjobs.co.uk -
Tring
and business development team, fostering a culture of innovation and accountability.
Sales Analysis: Monitor weekly sales reports, assess performance metrics, and adjust marketing and sales strategies to optimise outcomes.
Budget and Cost Management: Oversee...
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cv-library.co.uk -
La Fosse-London
Knowledge of customer service and call centre technologies
• Experience with AWS Connect, ServiceNow, or similar platforms
• Understanding of GDPR and ITIL-based service management
• Strong communication, analysis, and stakeholder management skills...
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1 similar job: City of London
Farnborough (Hampshire)
in a call centre or customer service environment
• good data entry and typing skills
• knowledge of administration and clerical processes
Key Competencies:
• verbal and written communication skills
• listening skills
• problem analysis and problem...
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cv-library.co.uk -
Spectrum IT Recruitment-England
technology & analysis; experience in communicating at a technical and functional level while managing business rapport.
Experience Preferred:
• Working technical knowledge of contact centre software / design / functionality
• Comprehensive knowledge of TCP...
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Crewe
Customer Manager
Location: Crewe, Pyms Lane
Work Arrangement: Hybrid - 3 days onsite per week
Salary: PAYE Max: £44.67
Contract End Date: 31/12/2025 (not likely to extend)
Hours: 37 hours per week
Travel: Possible quarterly business travel...
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cv-library.co.uk -
Project Better Energy-Hyde (Greater Manchester)
with business objectives.
• Optimise dialling parameters, lead management strategies, and segment lead lists to improve contact rates.
• Manage lead recycling and conduct A/B testing of dialling strategies to enhance conversion rates.
• Analyse historical data...
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Hood Group Ltd.-Southend-on-Sea
Job Description
We are looking to recruit a Customer Relations Officer (Complaints Case Handler) who is experienced complaint handler, ideally with previous experience in a Call Centre environment, to join our Quality Assurance team.
This crucial...
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Manchester
dynamic - call centre or large sales floor environment.
Coach, Manage and Mentor - Pat on the Back – high performance Telesales Executives!
Let’s go! Speak to Iain @ Duval!
Outbound B2B Business Services / Mental Health Advisory into the SME market.
We...
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cv-library.co.uk -
Accenture-City of London
approvers
• Align technology solution components to business standards (including, but not limited to, SynOps, third party platforms and client technology)
• Assess the business impact/return on investment for the more complex components of the technology...
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Birmingham
call-centre services.
The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a technical support and account management role. This is not a sales role.
You will join a team of experienced technical customer...
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cv-library.co.uk -
Tripadvisor-Oxford
extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.
The Real Time Analyst is an entry-level role designed to provide foundational training and experience in real-time management within a call center environment. This position focuses...
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join.com -
ARC-Liverpool
are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project...
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reed.co.uk -
Johnson Controls-Solihull
field technicians in the installation and maintenance of installed technologies, according to business strategies.
• Analysis of new product launch, validation, implementation, and training of teams in product deployments. Participate in the development...
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jobsxl.co.uk -
Guy's and St Thomas' NHS Foundation Trust-London
and to take action to ensure that work is managed appropriately. Including the booking and running of Telemedicine clinics
To be responsible for collating information to produce reports on patients, activity and case mix, including analysis of figures...
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healthjobsuk.com -
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