Call Centre Manager Jobs in Caerphilly
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Search results - Call Centre Manager Jobs in Caerphilly
Caerphilly
and decision making
• Prioritising and managing several open issues and incoming calls
• Providing excellent customer service, building a good rapport through open and interactive communication
• Supporting the next generation of senior ambassadors...
cv-library.co.uk -
Page Personnel-Caerphilly
leadership and communication skills.
• The ability to analyse data and use it to improve performance.
• Proven experience in a contact center environment, with at least 2 years managing performance
• Proficiency in call center technology tools, software...
pagepersonnel.co.uk -
Cardiff, 6 mi from Caerphilly
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call. No sales experience required however experience in handling customer over different platforms (emails...
cv-library.co.uk -
SSE-Cardiff, 6 mi from Caerphilly
are looking for a CRM Planning Manager to oversee the planning and execution of customer campaigns across ROI, NI and Great Britain. You'll manage a team of planners and email specialists who use Oracle Eloqua and Hubspot as the primary tools for planning...
Cardiff, 6 mi from Caerphilly
The role will be starting end of May 2024.
The role:
Managing Customer billing workflow
Dealing with inbound calls with some outbound calls
Speaking with customers to book appointments for smart meters
Answering customer emails
Admin duties - sending out...
cv-library.co.uk -
Call Centre Manager – Related jobs in Caerphilly:
Norwegian Cruise Line Holdings Ltd.-Bristol, 29 mi from Caerphilly
sites.
Nature and Scope This position meets regularly with the Sr.
Manager to review previous day/week call center performance as well as short/long term planning.
Meets with leadership from the business to review forecasting, staffing needs and KPI...
Octane Recruitment-Cardiff, 6 mi from Caerphilly
Support, Senior Controller, Workshop Manager, Workshop Foreman, Workshop Engineer Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management...
Sequence HQ-Cardiff, 6 mi from Caerphilly
Advisor to complement our fantastic team in our Lettings Support Centre in Culverhouse Cross, Cardiff. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants.Due...
Octane Recruitment-Cardiff, 6 mi from Caerphilly
Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll...
Cardiff, 6 mi from Caerphilly
management process and handle finance queries.
Engage positively with the customer service management team through quality monitoring and coaching.
Skills, Experience, Qualifications: What makes you successful?
Excellent data entry and productivity skills...
cv-library.co.uk -
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