Call Centre Operations Manager Jobs in Birmingham
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Search results - Call Centre Operations Manager Jobs in Birmingham
Serco Plc-West Bromwich, 2 mi from Birmingham
Customer Services Operations Manager
Location: Hybrid - West Bromwich
Serco is one of the leading public sector providers of customer services. We pride ourselves on delivering high quality services, often supporting some of the most vulnerable...
mindmatch.ai -
Stoke-on-Trent, 33 mi from Birmingham
to continue to develop, grow and expand on the current sales function they have in place at their Staffordshire site.
The Telesales Manager will be responsible for overseeing the daily operations of the call centre, ensuring efficient functioning, high...
cv-library.co.uk -
YOPA-Leicester, 34 mi from Birmingham
and customer-centric company, we are seeking a dynamic and detail-oriented individual to join our team as a Resource Planning Co-Ordinator. If you are passionate about optimizing call center operations, implementing efficient resource planning solutions...
ISS Facility Services UK-Stoke-on-Trent, 33 mi from Birmingham
round-the-clock operations and ensuring seamless functionality.
Job Description
Your responsibilities include managing SOC staff, overseeing their attendance, performance, and addressing any HR-related issues in collaboration with the People & Culture...
Worcester, 26 mi from Birmingham
Used Car Sales Manager, Dealership Accountant, Financial Controller, Aftersales Manager, Service Manager, Centre Manager, Sales Director, Operations Director, Regional Director, Bodyshop Director, Bodyshop Manager
Octane Recruitment cover a variety...
cv-library.co.uk -
ISS Facility Services UK-Stoke-on-Trent, 33 mi from Birmingham
the-clock operations and ensuring seamless functionality.Job DescriptionYour responsibilities include managing SOC staff, overseeing their attendance, performance, and addressing any HR-related issues in collaboration with the People & Culture team.You'll...
Tamworth, 11 mi from Birmingham
is systematic and has the ability to concentrate on multiple activities. The role is extremely fast paced and involves working closely with internal departments such as purchasing, call centre, operations, stock control alongside suppliers and the customers...
cv-library.co.uk -
Bestway Healthcare UK-Stoke-on-Trent, 33 mi from Birmingham
an expert 2nd line response.
The role is hybrid working with 3 days in the office, and 2 days working from home.
Main Responsibilities
• Management and operation of the Cisco Meraki platform, ensuring all retail sites are operational where possible...
Bestway Healthcare UK-Stoke-on-Trent, 33 mi from Birmingham
Back Office & Call Centre, IVR, Routing, Hunt Groups, Call Recording.Daily operation of the monitoring platform SolarWinds, ensuring all event alerting is configured as necessary, working with the application specialist to ensure events are triggered...
Bestway Healthcare UK-Stoke-on-Trent, 33 mi from Birmingham
Management and daily operation of the 3rd Party cloud hosted VOIP telephony platform (Cisco WebEx), supporting general system configuration: Back Office & Call Centre, IVR, Routing, Hunt Groups, Call Recording.
• Daily operation of the monitoring platform...
joblookup.com -
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