Call Centre Team Leader Jobs in City of London
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Search results - Call Centre Team Leader Jobs in City of London
TJC-City of London
and post-purchase interactions.
• Represent CX in key business discussions and Trading Meetings.
• Oversee call centre operations in Northern Ireland and Jaipur, ensuring seamless service.
• Manage customer engagement teams, including VIP Facebook community...
joblookup.com -
City of London
processes, service level agreements, and reporting expectations for the new telephony platform.
• Provision of a seamless transition with minimal, ideally zero, outages to business services and call centre operations.
• Provide leadership for project teams...
cv-library.co.uk -
Metroline Ltd-City of London
offices or Associated Company locations.
Advanced Technical Support:
Be part of the callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
Lead the team in the absence of the Service...
TravelStaytion-City of London
travel, and the real estate market, embracing new market opportunities to drive business growth.
• Execute effectively based on KPI metrics (targets, goals, and strategic objectives) set in collaboration with the leadership team.
Qualifications...
Metroline Ltd-City of London
offices or Associated Company locations.
Advanced Technical Support:
Be part of the callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
Lead the team in the absence of the Service...
Metroline Ltd-City of London
level troubleshooting and problem resolution for systems.
• Be part of the callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
Leadership:
• Lead the team in the absence of the Service...
Metroline Ltd-City of London
offices or Associated Company locations.
Advanced Technical Support:
Be part of the callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
Lead the team in the absence of the Service...
Call Centre Team Leader – Related jobs in City of London:
Accenture-City of London
of a "Pre Sales" position.
This role will support our BPS Sales and Solutioning Team as the responsible Technical Solution Architect in pre-sales/RFP processes involving Procurement, Supply Chain and Industry X sales opportunities.
Key Responsibilities...
City of London
Booking Advisor
Working for a market leader in their field, our client is seeking a dynamic and ambitious individual to join their busy call centre team and book appointments with members of the public.
Main duties
• To call potential clients...
cv-library.co.uk -
TravelStaytion-City of London
and the real estate market, embracing new market opportunities to drive business growth.
• Execute effectively based on KPI metrics (targets, goals, and strategic objectives) set in collaboration with the leadership team.
Qualifications & Experience:
• A minimum...
Metroline Ltd-City of London
offices or Associated Company locations.
Advanced Technical Support:
Be part of the callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
Lead the team in the absence of the Service...
TJC-England
satisfaction, loyalty, and operational excellence.
Key Responsibilities:
• Lead CX operations for TJC & Ideal World, managing pre- and post-purchase interactions.
• Represent CX in key business discussions and Trading Meetings.
• Oversee call centre...
Metroline Ltd-City of London
offices or Associated Company locations.
Advanced Technical Support:
Be part of the callout Rota providing 24 x 7 out of hours support to for Business systems, Garages, Call Centre and Operational staff.
Lead the team in the absence of the Service...
Würth UK-England
procedures, and relevant industry regulations.
• Coach the sales team on selling techniques and best practices through “ride alongs” with each individual.
Key Skills & Competencies
• Strong leadership and team management skills
• Excellent communication...
Synchro-England
front-line and support teams
• Implement automation to enhance productivity and minimise manual processes
• Optimise the use of workforce management tools and technologies
Performance Management & Quality Assurance
• Monitor KPIs, quality scores...
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