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Contact Centre Jobs in Birmingham

1 - 15 of 299
1 - 15 of 299
Search results - Contact Centre Jobs in Birmingham
Birmingham
Want to take the next step in your travel career and lead the sales & operational performance of a successful tour operator's contact centre team? Are you a commercially driven Sales & Operations Manager who thrives on improving sales...
cv-library.co.uk -
Birmingham
and implementation.  •  Design of digitally enabled operating models and contact strategies.  •  Contact Centre and CRM technology deployment.  •  Data and insight-led approaches to improve future CX outcomes.  •  Running and transformation BPO contact centre operations...
capgemini.com -
Swan Family Centres Limited-Birmingham
ROLE : Children's Contact Centre Deputy Manager LOCATION : Coventry, CV4 RESPONSIBLE TO : Contact Centre Manager Salary : £29,000 per year Working hours : 39.5 hours per week Working days : Tuesday-Saturday (including bank holidays...
joblookup.com -
Omega-Birmingham
service, contact centre, shared service, and other multi-functional operational environments. /n /n Responsibilities - Operations Manager (Customer Service & Operations) /n /n  •  Lead and develop a team of operational leaders and managers. /n  •  Drive...
CCA Recruitment Group-England
of contact centre professionals supporting ambition and building on motivation. The ability to identify training needs to improve performance and most importantly to have a solid understanding of contact centre methodologies which you can draw on to coach...
Hays Specialist Recruitment Limited-Birmingham
and intelligent automation workflows  •  Build secure, scalable and compliant Generative AI solutions  •  Document best practices, standards, SOPs and operational processes for ongoing support and governance  •  Support integrations with contact centre, CRM, knowledge...
EE-England
a sales advisor involve? You'll join a lively sales team in our North Tyneside OR Gosforth contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help...
jmmst.com -
Pertemps Managed Solutions-Birmingham
previous customer service experience (retail, hospitality, contact centre, banking or similar) /n  •  Are professional, reliable and punctual /n  •  Take pride in delivering great customer service /n  •  Have a strong work ethic and positive attitude /n  •  Can...
Omega-Birmingham
colleagues, ensuring service excellence and operational efficiency. Whilst experience within fleet management would be highly advantageous, we are equally keen to speak with candidates from customer service, contact centre, shared service, and other multi...
Goldman Sachs Group, Inc.-Birmingham
Goldman Sachs is seeking an experienced contact centre team manager to lead a 12–15 agent group, motivating staff and delivering exceptional customer service. You will coach, develop and empower frontline agents, use data to drive improvements...
mindmatch.ai -
Pertemps Managed Solutions-Birmingham
be required to work a variety of early and late shifts across the operating hours. What you'll bring:  •  Have excellent verbal and written communication skills  •  Have previous customer service experience (retail, hospitality, contact centre, banking...
Birmingham
thrives in a busy environment where no two days are the same. If you are a proactive professional with a keen eye for detail and a heart for inclusion, we want to hear from you. This role is based in our Birmingham City Centre Office for 22.5 hours per...
cv-library.co.uk -
Gibson Hollyhomes-Birmingham
Reprographics Team Leader Birmingham City Centre £30,000 £33,000 My client is a well-established International Firm based in the heart of Birmingham City Centre. They are currently recruiting for a Reprographics Team Leader to join and oversee...
Birmingham
they are looking to recruit Inbound Sales Executives to join a high-performing team. This is an excellent opportunity for someone with experience in sales, customer retention or contact centre environments who enjoys converting opportunities into long-term...
cv-library.co.uk -
Travel Trade Recruitment-Birmingham
Job Description Want to take the next step in your travel career and lead the sales & operational performance of a successful tour operator's contact centre team? Are you a commercially driven Sales & Operations Manager who thrives on improving...
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