Contact Centre Manager Jobs in Tyne and Wear
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Search results - Contact Centre Manager Jobs in Tyne and Wear
Barchester Healthcare-Gateshead
and increase admissions
NEED TO HAVE:
• Experience administering contact centre telephony systems and platforms
• Managing and optimising IVR journeys to improve customer outcomes Confidence working with data to inform decisions
• Experience supporting...
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Blair West-Newcastle upon Tyne
Blair West are supporting a growing SaaS business to appoint a Technical Project Manager. Sitting at the centre of technical delivery, coordinating customers, engineering and product teams this role ensures ensure successful project and client...
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Barchester Healthcare-Washington
admissions
NEED TO HAVE:
• Experience administering contact centre telephony systems and platforms
• Managing and optimising IVR journeys to improve customer outcomes Confidence working with data to inform decisions
• Experience supporting customer feedback...
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Pertemps Newcastle-Sunderland
pipeline, helping maintain excellent customer service standards.
Key Responsibilities
• Recruitment & Workforce Planning
• Manage end-to-end high-volume recruitment campaigns for Contact Centre roles.
• Coordinate recruitment activity to meet operational...
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Tritility-Jarrow
type role.
• Industry experience, SaaS, Software, IT Services, Technology, Professional Services, Subscriptions, Utilities, Commercial Real Estate
• Has a previous track record of hitting sales targets and driving sales revenue
• Inbound contact centre...
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Gateshead
leadership across multi‑site public sector contact centre operations
Own delivery against service levels, KPIs, SLAs and contractual obligations
Lead large, diverse operational teams including senior managers and functional heads
Ensure strong governance...
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cv-library.co.uk -
Pertemps Newcastle-Sunderland
within Contact Centre operations, ensuring high-quality talent is attracted, assessed, and onboarded to meet business demand.
The successful candidate will work closely with internal stakeholders and external partners to deliver an effective recruitment...
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Charity People-Newcastle upon Tyne
abuse and discrimination, helping people rebuild safety, confidence and independence. The Centre is rooted in anti-racist, Black feminist values and survivor-centred practice.
About the role
The Administrative Officer is a central point of contact...
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Barchester Healthcare-Gateshead
Experience administering contact centre telephony systems and platforms
• Managing and optimising IVR journeys to improve customer outcomes Confidence working with data to inform decisions
• Experience supporting customer feedback, reviews and social media...
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reed.co.uk -
Infoplus Technologies UK Ltd-Newcastle upon Tyne
of customer service processes and contact centre operations Hands-on experience with Power Apps and Power Automate Strong communication skills with confidence in customer-facing roles Experience working in structured delivery environments Desirable skills...
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mindmatch.ai -
Gateshead
Lead Generator - Telesales needed!
Hourly Rate: £13.69ph
Contract Duration: Until September 2026
Location: Gateshead Council Civic Centre, NE8 1HH
Hours: Monday - Friday 9.30am - 4.30pm
Role Purpose
The Lead Generator / Telesales...
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cv-library.co.uk -
Teleperformance-Gateshead
Management of account managers (where applicable)
• Delivery of gross margin commitments
Responsibilities
• Senior day-to-day client contact
• Financial forecasting
• Input top line sales and direct costs taken from operations into contribution reporting...
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joblookup.com -
1 similar job: Newcastle upon Tyne
Sunderland
spraying and mechanical, electrical, trim strip and refit (MET) duties to manufacturer standards.
You will be working within a fast-paced accident repair centre, using modern equipment and repair techniques, delivering high-quality repairs and finishes...
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cv-library.co.uk -
Octane Recruitment-Sunderland
Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments....
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joblookup.com -
Vets for Pets-South Shields
Veterinary Care Assistant, 1 Practice Manager & 4 Client Care Advisors. However, the practice's sister practice has a strong, stable clinical team that offer support and will work between the 2 practices.
The practice is located inside Pets at Home...
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