Customer Experience Manager Jobs in London
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Search results - Customer Experience Manager Jobs in London
London
the customer agenda and improving the experience and improving our customer experience metrics, including KPIs.
Business Partner with the Senior Management / Executive Team to influence change in the service culture of the organisation.
Engage with all business...
cv-library.co.uk -
Monday.com-London
internal processes around escalations, bug management, and communication between technical and customer-facing teams.
Requirements
• 4-5 years of experience in technical support or similar roles (SaaS/B2B preferred).
• Strong troubleshooting skills...
London
in collaboration with the CX Manager and marketing.
Skills required:-
Essential:
Knowledge of and experience in the consumer services sector (utilities, communications, banking) and consumer protection regulation.
Experience of supporting a voice of customer...
cv-library.co.uk -
Boston Consulting Group-London
Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting...
London
outcome.
Manage and oversee a series of customer centric initiatives aimed at driving the customer agenda and improving the experience and improving our customer experience metrics, including KPIs.
Business Partner with the Senior Management / Executive...
cv-library.co.uk -
Warner Bros. Discovery-London
in a specific market/markets in collaboration with the Content Planning leadership team and the wider content organisation.
Together with the Director of Content Planning & Subscriber Experience Lead the local Regional Content Planning & Scheduling...
Travel Trade Recruitment Limited-London
of the Customer care function
To work with colleagues globally to align guests post travel experience
Provide strong situational management skills day-to-day and during times of disruption
Deliver a consistent approach to problem solving, balancing our guests...
Customer Experience Manager – Related jobs in London:
FSCS-London
Manager to join our Customer Operations Team reporting into the Portfolio Delivery Lead.
Reporting to the Portfolio Delivery Lead - Customer. The Project Manager is responsible for leading, managing and delivering sustainable, tactical, strategic...
Spalding Goobey Associates-London
Research Manager
• Quantitative Research
• Global Customer Experience Programme
• Iconic Brand This role is no longer available.
Please click here to see all the roles we are currently working on.Location: Central LondonSalary: £32-37,000...
statisticsjobs.co.uk -
HAYS-London
managing third-party logistics providers.
• Highly organised individual with great attention to detail and accuracy.
• Experience in a customer service/support role with the ability to handle complex customer situations.
What you'll get in return...
Boston Consulting Group-London
work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
As a Manager within BCG's Center for Customer Insight (CCI) and a leader...
The Gym Group-London
The Customer Service Team Leader plays a pivotal role in ensuring the Customer Service Team consistently meets The Gym Group's strategic goals and delivers an outstanding member experience.
This involves leading, managing, and developing a team of customer...
London
For:
Proven experience managing or supervising a team
A background in hospitality, retail, coworking or any customer-centric environment
Strong communication and organisational skills
A proactive, solutions-focused mindset
A genuine passion for delivering...
cv-library.co.uk -
Barclays Bank Plc-London
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys.
Do you have the following skills, experience...
London
Customer Experience (CX) Consultant
📍 London (Hybrid - 2 days onsite)
💼 Full-time | Up to £40,000 per annum
We're looking for an ambitious Customer Experience (CX) Consultant at the start of their career join a leading technology consultancy...
cv-library.co.uk -
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