Customer Service Analyst Jobs in Portishead
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Search results - Customer Service Analyst Jobs in Portishead
Portishead
Analyst will play a crucial role in managing our client’s customer support infrastructure. This role involves:
Logging incoming support calls.
Ensuring support calls are taken promptly.
Managing support calls and ensuring timely response and resolution...
cv-library.co.uk -
iO Associates - UK/EU-Portishead
established KPIs and SLAs
Incident Management - including customer communication and issue resolution for all incidents, problems and major incidents
Problem management with proactive identification of trends and root cause analysis
Ensure appropriate service...
Bristol, 9 mi from Portishead
The customer is looking for support with ITIL, Service Now and iManage.
The Service Desk Analystwould be required to triage and resolve tickets (Non law firm specific and Law firm specific tickets). The Ideal Service Desk Analyst would have strong experience...
cv-library.co.uk -
iO Associates - UK/EU-Portishead
established KPIs and SLAs
Incident Management - including customer communication and issue resolution for all incidents, problems and major incidents
Problem management with proactive identification of trends and root cause analysis
Ensure appropriate service...
Bristol, 9 mi from Portishead
Job Title: 2nd Line Service Desk Analyst
Location: Bristol (Hybrid – 2-3 days in the office)
Salary: Up to £38,500 + Excellent Benefits & Career Progression
About The Role
My client is a rapidly growing Managed Service Provider (MSP) based...
cv-library.co.uk -
iO Associates - UK/EU-Portishead
established KPIs and SLAs
Incident Management - including customer communication and issue resolution for all incidents, problems and major incidents
Problem management with proactive identification of trends and root cause analysis
Ensure appropriate service...
Taylor Wimpey-Bristol, 9 mi from Portishead
The role allocates resources including Customer Service Operatives and contractors to undertake work in customers’ homes.CSC’s are responsible for the collation and management of information and data upwards for analysis and the escalation of customer...
iO Associates - UK/EU-Portishead
established KPIs and SLAs
Incident Management - including customer communication and issue resolution for all incidents, problems and major incidents
Problem management with proactive identification of trends and root cause analysis
Ensure appropriate service...
Almondsbury, 11 mi from Portishead
for analysis and the escalation of customer issues, where appropriate.
Primary Responsibilities Administration of Customer issues
Monitor the Customer Services Inbox.
Receive and log on MS Dynamics the results of all telephone calls, emails and portal...
cv-library.co.uk -
iO Associates - UK/EU-Portishead
established KPIs and SLAs
Incident Management - including customer communication and issue resolution for all incidents, problems and major incidents
Problem management with proactive identification of trends and root cause analysis
Ensure appropriate service...
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