Customer Service Inbound Jobs in Birmingham
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Search results - Customer Service Inbound Jobs in Birmingham
Birmingham
resolutions.
Manage inbound customer enquiries, adhering to service level agreements (SLAs)
Work to and within KPIs
Record customer interactions accurately and follow up on associated tasks until they are resolved.
Liaise with internal teams to gather...
cv-library.co.uk -
MTrec Commercial-Birmingham
The Company you will be working for:
MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Dutch Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb...
mindmatch.ai -
Birmingham
of the following: Online Client Support, Customer Helpdesk Advisor, Service Advisor, Service Agent, Inbound Agent, Live Chat Agent, Customer Care Representative, After Sales Agent, Retentions Advisor, After Sales Advisor
You will receive a salary up to £25,000 per...
cv-library.co.uk -
Birmingham
to inbound customer contacts through multiple communication channels, primarily by telephone and email to make outbound contacts as appropriate to maintain or enhance that service. You will ensure our customers’ needs are at the forefront of your day every...
reed.co.uk -
Birmingham
retention. You will work within a call-centre environment and communicate via inbound and outbound calls, email and live chat, so excellent communication and customer service skills are crucial for this role. You'll aim to be a high-performing individual...
cv-library.co.uk -
SIMPLEX Recruitment-Birmingham
process.To manage internal technical enquiry process.Liaise with Application Development team globally to obtain required results.Handling inbound customer technical enquiries.Manage projects on a technical level at customers from concept to commercialisation...
mindmatch.ai -
Hays Specialist Recruitment-Birmingham
retention. You will work within a call-centre environment and communicate via inbound and outbound calls, email and live chat, so excellent communication and customer service skills are crucial for this role. You'll aim to be a high-performing individual...
dwp.gov.uk -
BoltVaultUK-Birmingham
systems and upgradesAbility to explain technical information in non-technical termsStrong negotiation and customer service skillsOrganisational and time management skillsSelf-motivated and results-drivenFull UK drivers license...
mindmatch.ai -
Birmingham
opportunitiesResponsibilities:
Resolve customer queries and provide prompt solutions via telephone and email
Collaborate with colleagues, managers, and other teams to ensure timely customer resolutions
Manage inbound customer enquiries, adhering to service level agreements...
cv-library.co.uk -
Scienta-Birmingham
the company’s value proposition and align services with market demands.Partner with Marketing to develop targeted campaigns and analyse inbound data to uncover trends and drive new business opportunities.Monitor competitors’ services, pricing, and strategies...
mindmatch.ai -
Birmingham
customers - we were awarded a Feefo Trusted Platinum Service Award for 2024 as a result of our excellent customer feedback ratings. Based in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established but growing business of 280...
cv-library.co.uk -
Michael Page-Birmingham
Description
What You Will Do:
• Handle inbound upsell opportunities from our existing customer base (e.g. additional licences, purchase of extra professional services resource, hardware, etc.)
• Liaise with internal stakeholders to ensure smooth delivery...
michaelpage.co.uk -
ABL Recruitment-Birmingham
to building strong relationships with farmers, put a “ face to the name” and generate referralsWork with the marketing team and create direct marketing campaigns to help support BD effortsRequirementsSome experience in customer service or market research...
mindmatch.ai -
Geobear Global-Birmingham
or surveying sectors (BSc / MSc / OND / HND / Degree, etc.)
• Knowledge of subsidence problems in the UK
• Experience in customer-facing roles with evident customer care skills
• Experience with virtual technology operating systems
• A full driving licence...
jooble.org -
Inspired Thinking Group (ITG)-Birmingham
As a member of our customer support team, you will be responsible for providing top-notch service to our clients. You will be passionate about helping our clients to take orders or deal with their queries. You will be joining a dynamic team...
workable.com -
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