Customer Service Quality Assurance Jobs
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Bristol
Customer Feedback Officer
LOCATION: Bristol
HOURS: 37.5 – Mon – Fri
Salary £28,265
Permanent
Are you passionate about delivering exceptional customer service and ensuring...
cv-library.co.uk -
HAYS-United Kingdom
where you have either mentored or directly managed Customer Service/Care Advisors in a call centre environment. You will have experience with quality assurance and performance management, ideally with a background in training new agents within small...
Initi8 Recruitment-London
Ideally you will have experience setting up a QA function from scratch within financial services.
Any experience working in a growing fintech, or in crypto or in Blockchain would be hugely beneficial.
You will be an excellent communicator who can work...
mindmatch.ai -
Memento Exclusives-Bugbrooke
the team and Company.
Track and analyse KPIs to assess customer service operations
Identify and implement improvements in customer service processes
Implement and enforce quality assurance standards
Managing customer emails across multiple inboxes...
Service Care Solutions - Social Work-Gloucester
Customer Service Team LeaderJob Description
Gloucestershire County Council are seeking a highly motivated and experienced individual to join their team as a Team Leader within the Adult Social Care Customer Services Team. As a Team Leader, you...
Memento Exclusives-Bugbrooke
the team and Company.
Track and analyse KPIs to assess customer service operations
Identify and implement improvements in customer service processes
Implement and enforce quality assurance standards
Managing customer emails across multiple inboxes...
WasteTrade-London
Customer Service Representative
About Us:
WasteTrade is a dynamic and innovative platform transforming the waste management and recycling industries. Our mission is to connect businesses and streamline the trade of waste and recycled commodities...
Memento Exclusives-Bugbrooke
the team and Company.
Track and analyse KPIs to assess customer service operations
Identify and implement improvements in customer service processes
Implement and enforce quality assurance standards
Managing customer emails across multiple inboxes...
Medigold Health-Royston (Hertfordshire)
to rationalise competing priorities.
• Confident communicator.
• Providing services to meet quality assurance targets.
• Working to and maintaining Internal and external KPI s.
• Maintaining accurate customer service record.
CORE SKILLS & BEHAVIOURS
• Problem...
Bolton (Greater Manchester)
and education of QA and other teams as advised by the line manager.
• Coordinate and resolve customer complaints ensuring prompt responses, investigation, resolution and feedback.
• Review and approval of new batch manufacturing record and update of record...
cv-library.co.uk -
DiverseJobsMatter-Greater London
management, and customer support – focusing on strategic issues, processes and delivering department service standards.
• Understand, quantify and effectively communicate QA progress, risks, and challenges to stakeholders.
• Partner with development to drive...
mindmatch.ai -
Warrington
NMS Recruit are seeking an experienced Customer Service Team Leader for a thriving telecoms business based in the North West. The Team Leader will be a high energy motivated leader and will be required to be present and visible to drive team culture...
cv-library.co.uk -
Fixed-Fee Placements-London
The role…
As they continue to grow, they’re in search of a Support & QA Developer who embodies their passion for providing delightful customer experiences.
The Support & QA Developer is a crucial role, blending technical prowess with a passion...
mindmatch.ai -
LØCI-Greater London
strategies to reduce the number of tickets logged and the average
number of interactions to resolve tickets
• Own the Gorgias Help Centre and continually look for ways to improve its
performance to increase self-service customer support
• Regular QA...
Ten Lifestyle Group-Greater London
in place to deliver an ever-improving service that is Fast, Seamless and Expert, and supports our members to truly Live Life x Ten.
They lead and develop training strategies focused on enhancing techniques, knowledge, customer engagement, and service...
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