Customer Service Technical Support Jobs in Wednesbury
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Search results - Customer Service Technical Support Jobs in Wednesbury
Wednesbury
Responsibilities:
Lead the IT Service Desk team to provide exceptional customer service.
Manage service requests, incidents, and problems, ensuring that the team exceeds service level agreements.
Act as an escalation point for major incidents and support issues...
cv-library.co.uk -
Applause IT Recruitment Ltd-Wednesbury
Responsibilities:
Lead the IT Service Desk team to provide exceptional customer service.
Manage service requests, incidents, and problems, ensuring that the team exceeds service level agreements.
Act as an escalation point for major incidents and support issues...
appcast.io -
Biffa Waste Services-Wednesbury
objectives.
• Mentor and support the team to optimize performance, fostering a culture of continuous improvement and accountability to meet key performance objectives.
• Champion a "Customer First" mindset, ensuring a commitment to exceptional service through...
workable.com -
Wednesbury
Responsibilities:
Lead the IT Service Desk team to provide exceptional customer service.
Manage service requests, incidents, and problems, ensuring that the team exceeds service level agreements.
Act as an escalation point for major incidents and support issues...
cv-library.co.uk -
Wednesbury
Maternity Contract.
Responsibilities:
• Proactively develop contacts and engage with customers using phone, email, web conferencing
• Contact clients to qualify the potential of the quote request
• Identify current and future customer service requirements...
icims.com -
Willenhall, 4 mi from Wednesbury
Career opportunities
Daily duties
• Provide Technical and Customer support to give advice on products and technical support
• Managing technical queries and supporting Technical Support Manager
• Live Chat support
• Managing system concerns...
cv-library.co.uk -
IQ Talent Solutions-Birmingham, 5 mi from Wednesbury
with support service levels are escalated in a timely manner to enable action and resolution.
• Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer...
appcast.io -
Birmingham, 5 mi from Wednesbury
processes.
Troubleshoot complex technical issues on site, offering timely and effective solutions.
Develop and implement training programs for site teams to enhance their technical skills and product knowledge.
Support customers with toolbox talks and pre...
cv-library.co.uk -
Corriculo Ltd-Birmingham, 5 mi from Wednesbury
take ownership of the day-to-day operations of the service desk, ensuring seamless technical support, guiding your team, and driving exceptional customer service. Achieving KPIs and maintaining high standards will be key to your success in this role...
appcast.io -
Birmingham, 5 mi from Wednesbury
a corporate hotel chain and guest wifi services
Key requriements
• Some technical mental aptitude or experience (baisc level)
• Excellent customer service personality and empathy
• Some Customer Service or Customer support exp. (Hotels, retail, tech support...
cv-library.co.uk -
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