Help Desk Manager Jobs in Chelmsford
1 - 15 of 18
Search results - Help Desk Manager Jobs in Chelmsford
Chelmsford
you'll be supported by a Team Supervisor and Customer Service Manager.
Key Responsibilities:
• Respond to customer enquiries via phone, email, and web platforms
• Provide ETAs and keep customers updated
• Liaise closely...
cv-library.co.uk -
GRAFT RECRUITMENT LTD-Chelmsford
in coordination with the helpdesk.
• Foster a strong health and safety culture throughout the team.
• Assist engineers with PPM as needed; maintain ongoing communication with the engineering team.
• Track weekly tasks and assist site management with reporting...
Chelmsford
Word).
Previous customer service experience.
Nice-to-haves:
Experience with customer management systems or helpdesk tools like Gorgias, Zendesk, or Freshdesk.
Some horticultural knowledge or an eagerness to learn!
Skills, Knowledge, and behaviours...
cv-library.co.uk -
Tenth Revolution Group-Chelmsford
Experience with security protocols, firewalls, and data encryption.
• Knowledge of ticketing systems (e.g., ServiceNow, Jira, Ivanti).
• Familiarity with remote management tools and diagnostic software.
• Experience of working for a Managed Service...
joblookup.com -
Chelmsford
complaints with empathy and professionalism.
Provide information about company policies, deals, and promotions.
Contribute to team tasks and initiatives as requested by your manager.
What We're Looking For:
Must-haves:
Fluent in both verbal and written...
cv-library.co.uk -
Chelmsford
Office (Teams, Outlook, Excel, Word).
• Previous customer service experience.
Nice-to-haves:
• Experience with customer management systems or helpdesk tools like Gorgias, Zendesk, or Freshdesk.
• Some horticultural knowledge or an eagerness to learn...
adecco.com -
Chelmsford
complaints with empathy and professionalism.
Provide information about company policies, deals, and promotions.
Contribute to team tasks and initiatives as requested by your manager.
What We're Looking For:
Must-haves:
Fluent in both verbal and written...
cv-library.co.uk -
Mitie-England
Job Description
Position: Planning & Helpdesk Team Leader
Location: Seascale, Cumbria
Site: Sellafield
Role: Full Time, Monday to Friday, 40 hours
Join our team at Mitie!
We are currently seeking an experienced Team Leader or Supervisor...
Chelmsford
management systems or helpdesk tools like Gorgias, Zendesk, or Freshdesk.
• Some horticultural knowledge or an eagerness to learn!
Skills, Knowledge, and behaviours:
• Manage customer expectations while delivering top-notch service.
• Demonstrate...
adecco.com -
Pearson Carter-England
opportunity! Responsibilities: Delivering 1st and 2nd line support to customers Working with NAV/D365 Business Central Ticketing system/Help desk environment Communicating with project team Finding best possible solutions Supporting projects Experience: Must...
mindmatch.ai -
Chelmsford
management tools and diagnostic software.
• Experience of working for a Managed Service Provider or similar environment.
• 5+ years’ experience of working in a technical support/systems admin role and working with IT helpdesk software.
Additional Information...
cv-library.co.uk -
Pearson Carter-England
opportunity!
Responsibilities:
• Delivering 1st and 2nd line support to customers
• Working with NAV/D365 Business Central
• Ticketing system/Help desk environment
• Communicating with project team
• Finding best possible solutions
• Supporting projects...
Tenth Revolution Group-England
Familiarity with remote management tools and diagnostic software.
• Experience of working for a Managed Service Provider or similar environment.
• 5+ years’ experience of working in a technical support/systems admin role and working with IT helpdesk software...
Crayon-England
customers and partners, as well as retaining existing ones. In this role, you will communicate with our customers through various channels, as well as social media platforms. In collaboration with our Account Managers, you will work with lead generation...
Computeam-England
and Apple platforms
• Process and escalate incoming requests for support both on site and remotely via the helpdesk
• Participate in project work at client sites, with the potential for developing the direction and scope of these projects in the future...
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