Help Desk Manager Jobs in Newcastle upon Tyne
1 - 15 of 22
Search results - Help Desk Manager Jobs in Newcastle upon Tyne
Newcastle upon Tyne
We are seeking a results-driven Helpdesk Manager to lead our central Facilities Management (FM) Helpdesk. The helpdesk acts as the core operational hub for our building services, processing end-to-end maintenance and estates workflows for our...
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cv-library.co.uk -
OEC-Newcastle upon Tyne
are therefore now looking to appoint an ambitious and motivated person to join a well-established and high performing IT Customer Support Helpdesk team. The main areas of responsibility will include but not be limited to managing and resolving customer inquiries...
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Newcastle upon Tyne
or helpdesk role is essential.
Facilities Management or maintenance sector experience is highly desirable.
Excellent communication skills, confident on the phone and via email.
Strong organisational skills and attention to detail.
Ability to manage...
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cv-library.co.uk -
Radiant Systems Inc-Newcastle upon Tyne
across hardware, software, and systems
• Act as the primary escalation point for helpdesk tickets and senior leadership issues
• Support and administer platforms such as Microsoft 365, Okta, Sophos, and access control systems
• Install, configure, image...
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Pro Contract Jobs Ltd-Newcastle upon Tyne
integration reconciliation process across Oracle systems
Take ownership of monthly period end close activities within Oracle Finance
Triage and manage helpdesk calls with the organisation's Managed Service Provider
Lead and support Chart of Accounts master...
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EVE LOM-Newcastle upon Tyne
for our Gorgias helpdesk, ensuring customer inquiries and logistics issues are resolved with a luxury standard /"Resolution Rate/".
Candidate Profile:
• Shopify Expert: You have hands-on experience managing a Shopify Plus store; strong technical...
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Linaker Limited-Newcastle upon Tyne
to the helpdesk or Contract Manager where appropriate.
Compliance & Health & Safety
Ensure all gas works are completed in accordance with Gas Safe regulations and current legislation.
Ensure HVAC works comply with F-Gas regulations, manufacturer guidance...
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Newcastle upon Tyne
with the Microsoft Office Suite (Word, Excel spreadsheets, Outlook).
• Management Capability: Proven experience in team management, resource planning, or supervising a busy contract support/helpdesk team.
• Attributes: High level of attention...
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cv-library.co.uk -
avua-Newcastle upon Tyne
interactions and update records in the CRM system.
• Monitor and follow up on open customer support tickets until resolution.
• Identify patterns in customer feedback and report recurring issues to management.
• Contribute to documentation, FAQs, and customer...
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Omega Resource Group-Newcastle upon Tyne
Job Title: Refrigeration Engineer
Location: Manchester
Pay Range/details: £52,047.00 per annum(incl.13 standby payments)
Contract Type: Permanent
Omega are supporting a leading facilities management provider in their search for a Refrigeration...
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Office Owls Recruitment Limited-Newcastle upon Tyne
Job Description
COMPANY OVERVIEW
A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail...
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Newcastle upon Tyne
with the Microsoft Office Suite (Word, Excel spreadsheets, Outlook).
• Management Capability: Proven experience in team management, resource planning, or supervising a busy contract support/helpdesk team.
• Attributes: High level of attention...
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cv-library.co.uk -
Office Owls Recruitment Limited-Newcastle upon Tyne
COMPANY OVERVIEW
A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients...
Read more
Newcastle upon Tyne
with the Microsoft Office Suite (Word, Excel spreadsheets, Outlook).
• Management Capability: Proven experience in team management, resource planning, or supervising a busy contract support/helpdesk team.
• Attributes: High level of attention...
Read more
cv-library.co.uk -
Student Castle-England
to continuous improvement
Good to have
• Experience working on system implementations or system testing (UAT)
• Experience working with helpdesk or ticket management processes
• Experience creating or maintaining system documentation
Why Join Our Team...
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