IT Service Management Jobs in West Midlands
countries, with over 12,000 people and 123 different nationalities. Customer Experience and Transformation are Brambles/CHEP’s core priorities.
Position Purpose
The Sr. Manager, Global ITService Delivery Management will join the newly created ITService...
Service Delivery Manager
- IT Security
- West Midlands (Hybrid)
- £65k - £70k + Car Allowance + 15% bonus
Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001
Salary: £65,000 - £70,000Location: West...
- Identifying, contracting with and management of 3rd parties to deliver solutions for Gateley Plc as necessary.
- Ensure projects create all necessary documentation to enable the ITService team to fully...
Experience of customer service
Experience of ticket management including setting of priorities, capturing details and recording correctly
Candidates must be UK based and have the right to work in...
Profile
What we’re looking for:
ITIL certification or relevant equivalent servicemanagement experience
Solid experience and understanding of how ITservice agreements work
Agile Methodology e.g. DevOps, Scrum
Good understanding of service...
whilst delivering excellent customer service as well as stakeholder management.
Key Experience Needed:
- IT Incident Management
- IT Problem Management
- Incident resolution
- Document Creation
- Process Improvement
- Stakeholder...
cost reduction
- Practical knowledge of ITservice agreements, Licensing and SAAS agreements
- Excellent presentation and influencing skills
- Substantial time and project management skills
- Ideally MCIPS qualified or willing to work towards...
PIaaS, Cloud, ITServices)Strong Stakeholder Management ability to a senior level.Ideally, prior experience within a Financial Services industry environment.Data-driven mindset. This is an urgent requirement - if interested, please apply asap and any...
JSS is currently recruiting an IT Category Manager position for an exciting organisation in the West Midlands area.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills...
reductionPractical knowledge of ITservice agreements, Licensing and SAAS agreementsExcellent presentation and influencing skillsSubstantial time and project management skillsIdeally MCIPS qualified or willing to work towards thisIn return, you will receive...
Role – IT Project Manager
Office travel – Hybrid
Location - Birmingham
Salary – £50,000
Infinite Talent are working with a financial services provider to recruit for an IT Project Manager on a permanent basis.
Role Responsibilities...
Software experience (SaaS, PIaaS, Cloud, ITServices)
- Strong Stakeholder Management ability to a senior level.
- Ideally, prior experience within a Financial Services industry environment.
- Data-driven mindset.
This is an urgent requirement...
management skills are required to manage the CRM system in Hillenbrand.
Key Responsibilities- Oversee the IT execution and strategy of sales, service, field service, etc. programs that align to the overall organizational and IT CRM strategy
- Manage...
stakeholders.
In order to carry out this role, you will need the following:
- Previous experience in an IT Procurement role
- Commercial negotiation and supplier management experience with a track record delivering cost savings, service improvements...
- Ensure the appropriate oversight, direction, running and reporting of the functions to maintain effective IT supplier (internal / external) management, service assurance, service operations, and change enablement.
Skills and experience...