[ref. e28837324] NHS - Director of Service Improvement and Clinical Effectiveness
Job overview
Working as a member of the Trust’s Senior Leadership Team, the post holder will be key to achieving North Cumbria Integrated Care NHS Foundation Trust’s strategy and vision.
The post holder will be at the forefront of developing and driving measurable improvement through a structured process to support safety, culture, financial and structural sustainability.
The role focuses on driving continuous improvement, enhancing patient safety, productivity and sustainability - by ensuring high standards of effectiveness across the Trust.
Leveraging extensive experience - preferably gained in senior clinical leadership and NHS Board-level roles – the Director of Service Improvement & Clinical Effectiveness will be responsible for leading and overseeing the Trust’s comprehensive improvement programme, which includes planned care, unplanned care, and safe culture initiatives.
Main duties of the job
In this role, the post holder will formally lead the Trust’s improvement programme planning & delivery, performance oversight & assurance, leadership development and organisational development (OD) functions, which are critical to the overall success and advancement of North Cumbria Integrated Care NHS Foundation Trust in the interests of patients, service users, colleagues and communities.
In doing so, the post holder will lead the establishment of an academy-model to build internal capabilities and foster a culture of continuous improvement and clinical and operational excellence.
As a member of the Senior Leadership Team, the post holder will provide insight, support, advice, and the experience and skills, to deliver measurable and sustained improvement. The post holder will support the Trust’s engagement with local authorities, Members of Parliament, NHS England, the Integrated Care Board, Integrated Care Partnership, the Care Quality Commission and regulators.
The Director of Clinical Effectiveness & Improvement will participate in the Strategic on call rota.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL).Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
Please note the cost of the DBS check is increasing from 2^nd December and the new cost will be
Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.- day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Qualifications
Essential criteria- Educated to Masters Level.
- Professional clinical qualification and registration.
- Masters in leadership development.
Knowledge and Experience
Essential criteria- Experience in director roles within NHS organisations, with a successful history of leading and delivering initiatives that deliver measurable improvements in clinical effectiveness, safety and standards.
- Strong track record of successful strategy development, implementation and evaluation leading to tangible outcomes.
- Successful history of strategic transformation initiatives that deliver measurable improvements in the areas of finance, safety, culture sustainability
- Experience in management of Trust-wide NHS annual Operating Guidance and Constitutional standards.
Skills and Aptitudes
Essential criteria- Exceptional leadership abilities, demonstrated by accomplishments in driving performance, quality and safety improvements
- Demonstrated ability to work effectively with Board members, clinicians, professionals and other stakeholders to achieve measurable improvements across various healthcare settings
Personal Circumstances
Essential criteria- Open, participative, engaging communication and influencing skills
- Capable of self-imposed time management and meeting deadlines
- Understanding the balance between regulatory management and holding to account
- Highly developed influencing skills with the ability to shape development across the health and social care system
- Demonstrable commitment to inclusive working practices and leadership
- Team player committed to corporate effectiveness
- Approachable/builds effective working relationships
- Resilient
- Strategic thinking ability
- Demonstrates a compassionate leadership style
- Lives by the values of openness and integrity as well as kindness, ambition and collaboration and has created a culture where this thrives.
- Integrity.
- Trustworthy.
- Personal commitment to the values of the NHS Long Term Plan, the NHS People Plan, Nolan Principles and the Fit and Proper Persons Test.