Hospitality Assistant
Job overview
An opportunity has arisen for a Hospitality Assistant to work at Spinneyfield Care Centre. The Post holder will be a part of a multi-disciplined team whose main task is to undertake general Facilities Domestic & Catering duties, removal of waste, communicating with ward and hotel services staff, maintaining strict confidentiality and being focused on maintaining a clean and welcoming environment for our staff, patients and visitors, and preparing, cooking and serving patient meals.
Hours: 12 hours per week.Shift pattern: Friday, Saturday, Sunday & Monday 16.00-19.00. Hours may be subject to change.
Weekend shifts are paid at the current NHS enhanced rate of pay.
Main duties of the job- To provide a high-quality hospitality service to wards, departments, clinics and health centres in a way that is conducive to patient care ensuring legislative and operational policies are adhered to.
- To undertake all cleaning tasks by following the cleaning specifications and by using the appropriate equipment and materials.
- To prepare, assemble and cook food items for patient meal services
- The Hospitality Assistant should work closely with other staff to ensure a safe and pleasant environment is provided for patients, staff and visitors.
- To carry out all aspects of floor maintenance i.e. mopping & to always display “wet floor” warning cones when necessary and remove once floor areas are dry.
- Regular removal of waste ensuring the correct use of bags and labelling procedures and ensuring that bags are disposed of in the correct waste bins in designated areas. Ensuring that clinical waste bags are secured with correct tape in accordance with hospital procedures and colour coding.
- To use all chemicals/cleaning agents in a safe and economical manner and in accordance with manufacturer’s instructions. To only use chemicals which are supplied by the Trust.
Working for our organisation
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible.This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
Detailed job description and main responsibilities- To use machinery in a correct and safe manner and as per instructions/training and to ensure that all equipment is maintained and stored in a clean, tidy and safe condition.
- Undertake deep clean, clinical clean, admission and infection cleans as required by infection control procedure including removal, laundering, and hanging of curtains. Collect and deliver laundry, stores, food trolleys and associated waste, beds, bedding and furniture.
- To assist with the receipt and storage of deliveries to the hospital/site, reporting any shortfalls or faults in service delivery to the department requisitioner or Hotel Services Team Leader. Delivery of supplies from stores to departments.
- Collect, sort and deliver mail, parcels and post as required to wards and departments.
- Daily Check oxygen/medical gas cylinders on site for quantity holding stock and stock supply held is within date.
- Liaise with other Catering staff/Volunteer staff to ensure timely service.
- To understand COSHH regulations (Control of Substances Hazardous to Health) and ensure compliance.
- General cleaning of the kitchen and its equipment in accordance with cleaning schedules.
- Prepare, cook, and assemble food items using specialised catering equipment and skills, including knife skills, mixing and slicing, mandolin machines, steam ovens and brat pan use. The list of equipment is not exhaustive.
- Prepare filled sandwiches, salads and desserts for the patient menu.
- Assist with the daily preparation of ward trolleys and deliver to ward kitchens
- Undertake duties relating to the temperature monitoring and recording of all food items and equipment.
- Assist with the preparation and delivery of buffets and functions.
- Complete all relevant paperwork as necessary required by department procedure
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.
Person specification
Experience
Essential criteria- Experience in a similar role
- General education including literacy and numeracy
- Experience of teamwork
- An understanding of the importance of hygiene
- An understanding of the importance of health and safety
Knowledge
Essential criteria- To be able to interpret written instructions
Important Information
By completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process.Including factual reference, occupational health clearance and statutory and mandatory training records and full service history.
You must ensure that your application, including supporting statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.
Correspondence regarding your application will be sent to you via a TRAC system account.
Please submit your application as soon as possible; due to the high volumes of applications we receive we reserve the right to close any adverts before the closing date once we have received sufficient applications.
We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
All roles are subject to the home office immigration rules and therefore eligibility must meet certain requirements for any sponsorship to be considered. Please visit the government website for more information regarding eligibility,At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours and part time hours.
Please have a conversation with the recruiting manager about the flexibility you need and we will promise to explore what is possible with you.
Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly , the annual fee will be reimbursed subject to Trust policy.For further information please visit: DBS Update Service: applicant guide - GOV.UK (www.gov.uk)
Please note if a DBS is applicable for the position then a charge will be deducted from your first salary or upfront cost if a staff bank position.
Please note that all new starters to the trust are subject to a probationary period.