Operations Support Officer

• Temporary Contract
• Hybrid Working
• Location: S70, Barnsley
• Salary: £13.10 PAYE / £16.05 Umbrella

We are seeking an Operations Support Officer to join our team on a temporary basis. This role is crucial in supporting the Operations Section of Construction Services at Berneslai Homes, ensuring the delivery of a highly efficient, economic, safe, and customer-focused service.

Day-to-day of the role:

• Work closely with Operations Managers to deliver service improvements and ensure the provision of top-quality services.
• Assist in the development and implementation of good working practices adhering to Health and Safety and Equality and Diversity policies.
• Handle sensitive information with strict confidentiality and compliance with data protection and freedom of information laws.
• Maintain information systems according to service requirements.
• Participate in identifying training needs and undertake relevant training as per Personal Development Reviews (PDRs).
• Proactively address equality and diversity issues within the service.
• Attend meetings, team briefings, and conferences with both internal and external bodies as required.
• Support other members of the Directorate as needed.
• Contribute to the delivery and development of Berneslai Homes Delivery Plan, HRA Business Plan, and Stock Maintenance Performance Management Plan.
• Assist in producing reports for Operational Managers on installation, repairs, maintenance, and job costs.

Required Skills & Qualifications:

• NVQ level 3 or equivalent, or substantial experience in a similar role within Construction, Engineering, Maintenance, or Manufacturing environments.
• Experience providing technical support to operational management, including understanding procedures to improve service delivery.
• In-depth knowledge of issues related to service delivery within Construction, Repairs, and Maintenance sectors.
• Awareness of Financial Regulations related to procurement rules.

Benefits:

• Access to a dedicated consultant who will provide ongoing support.
• Secure and easy-to-use online timesheet system.
• Self-service portal for managing holiday requests, payslips, and other employment documents.
• Access to free training, discount clubs, healthcare options, and Reed rewards.
• Inclusion in pension schemes, paid holiday schemes, and maternity benefits.
• Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs

To apply for the Operations Support Officer position, please submit your CV detailing your relevant experience and why you are interested in this role.