Customer Service Advisor - Part-Time Evenings (Hiring Immediately)
EE Caerphilly Full-time
Part-time: Permanent
Salary: £23,504 pro-rata rising to £24,064 pro-rata after 8 months in role, plus uncapped commission
Hourly rate: £12.05
Salary: £23,504 pro-rata rising to £24,064 pro-rata after 8 months in role, plus uncapped commission
Hourly rate: £12.05
Hour options: 20 Hours
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE.
Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love.You never know what’s coming next.
You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency.Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?- A great starting salary of £23,504 pro-rata rising to £24,064 pro-rata after 8 months of being here
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Bristol, 29 mi from Caerphilly
Job Title: Trilingual Customer Service Advisor
Location: Remote (office attendance required around 5 times a year)
Contract: Permanent
• ***Applicants must be fluent in German, alongside proficiency in one of the following languages: Italian...
Michael PageBristol, 29 mi from Caerphilly
to improve customer outcomes and administrative efficiency
Job Description
Monitor pension liquidity and process payments.
Communicate with advisers and clients to resolve issues.
Track and address errors via the team dashboard.
Propose process improvements...
Card FactoryLlanelli, 40 mi from Caerphilly
and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
• Provide excellent customer service at all times to help each customer celebrate their life’s moments...