[ref. z75472417] Integrated Support Worker - Community - Eastbourne
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Recently the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.
Job overview
The Urgent Community Response are looking to expand the team of Integrated Support Workers across East Sussex with opportunities to be based in either Eastbourne or Hastings.
East Sussex Healthcare NHS Trust is an integrated Healthcare Trust combining acute and community services. The UCR team have had significant investment to provide urgent community response, HomeFirst and are expanding further to provide virtual wards.This is an opportunity to join a team that are innovative and at the forefront of the NHS direction for the future in supporting more patients to remain at home and avoid hospital admission.
If you are a compassionate individual, with a passion for caring and would like to develop your skills in a community setting, then we would love to hear from you.
In return we will reward you with a full induction and training programme as well as an excellent benefits package, with opportunities to progress within the team.
East Sussex Healthcare NHS Trust has a keen focus on our values and behaviours to support staff wellbeing and provide a supportive learning environment.
A full driving licence and access to a vehicle insured for business use is essential.
Main duties of the job- Support people to wash and dress promoting independence.
- Encourage and motivate patients with managing their nutrition.
- Medicines management from an administration chart under the supervision of an Integrated Senior Support Worker.
- The UCR teamwork from 8am-10pm 7 days a week, shifts are flexible with full and part time opportunities.
- Independent travel between patient's homes and the office base in a timely manner
The ISW role is an opportunity to provide outstanding care and support to patients in their own homes. The role involves working alongside Senior ISWs, Nurses and Therapists to optimise patient outcomes. ISWs provide personal care, meds support and support with eating and drinking as well as working towards further competencies to further support the Multidisciplinary team.
The Urgent Community Response team work alongside the integrated night service who provide cover overnight and Virtual ward
Working for our organisation
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high-quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
What our staff say:
“Each day is different, and I have never enjoyed a job as much as I do now.”
“Working for UCR is very rewarding, enabling patients to stay at home with their loved ones, in an environment they know best.“
“I work with a great team who are always supportive and very knowledgeable. I feel appreciated and valued as a team member.“
“The NHS are proactive in training and progression and that has enabled me to reach senior level”- Integrated Senior Support worker
“Thank you so much for making my first placement so fab! I have had such a good time and learnt a lot” – OT student
“The whole team were so friendly and supportive and made me feel very welcome. I am so grateful to everyone at UCR for making my placement such a positive experience”- Nursing student
Person specification
Qualifications / Training
Essential criteria- GCSE English and Maths grade C or 4 or Fundamental skills for English/Maths
- Training, education or relevant experience to NVQ level 2 to health and social care or equivalent knowledge and experience
- Care Certificate
- Training or education relevant to health and social care
Experience
Desirable criteria- Relevant experience of working in Health or Social Care Environment
Skills / Knowledge / Abilities
Essential criteria- Ability to work under instruction from a Registered Practitioner/Manager with supervision and support
Patients come first at East Sussex Healthcare NHS Trust.
Our vision is to be:
- The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
- Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
- Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
- Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients’ experiences.
- Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
- Safe
- Effective
- Caring
- Responsive and
- Well led