Client Service Associate

About Our Client

This company, located in the City of London, is a leader in the Financial Services industry. With an employee base of over 500, it prides itself on its commitment to innovation and its high-performing team in the Banking & Financial Services department.

• Provide exceptional service to clients and maintain strong relationships.
• Troubleshoot and resolve client issues in a timely manner.
• Contribute to team goals and objectives.
• Collaborate with team members to improve client experience.
• Ensure client satisfaction and loyalty.
• Participate in client meetings and presentations.
• Adhere to all company policies and regulations.

The Successful Applicant

A successful Client Service Associate should have:

• A degree in Economics, Finance, or a related field.
• Knowledge of the Financial Services industry, from 1-2 years experience in a client-facing role.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities.
• Proficiency in MS Office applications.
• The ability to work in a team and independently.
• Experience with FX would be highly desirable.

• A competitive salary of up to £40,000 GBP per annum.
• Private healthcare program covering all employees and their families from Day 1.
• Life-changing equity opportunities for high performers.
• Cycle-to-work scheme.
• An inclusive and supportive company culture.
• If you are passionate about the taking your career to the next level, apply for the Client Service Associate position today!