Clinical Support Worker/Clinical Support Worker Higher Level (Ward 21)
Job overview
An exciting opportunity has arisen within the Paediatric Unit at The James Cook University Hospital to employ a Health Care Assistant. The role within Ward 21 is to support the nursing team in providing direct patient care to children and young people.The role also involves some administrative work.
We care for children from birth until 18 years requiring surgical or trauma admissions. We care for children from numerous specialities and a family centred approach to care is essential.
We are a team committed to delivering and maintaining high quality patient care and are looking to attract a Health Care Assistant who shares our goal. In return we will support ongoing professional development and provide regular training opportunities.
Main duties of the job
Experience in health care is preferred, with experience working with children and young people desirable. Applicants must demonstrate effective communication skills, be enthusiastic, well motivated and share a commitment to team working.
Working for our organisation
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions
- Your Leadership Impact
- Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Knowledge and Skills
Essential criteria- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Insight into behaviours and skills of a carer and the need for effective team work
- Time-keeping, planning and prioritisation skills.
- Understanding work-related boundaries.
- Awareness of GDPR and the need Familiarity with current NHS and social care policies. Working knowledge of STHFT policies and procedures. All will be assessed through application and Interview 7 for confidentiality
- Familiarity with current NHS and social care policies.
- Working knowledge of STHFT policies and procedures.
Qualifications and Training B3
Essential criteria- Numeracy and Literacy Level 2
- Care certificate
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
- Theoretical knowledge
- Experience of a range of care and related procedures
- clinical observations
- knowledge of relevant legislation
Experience B3
Essential criteria- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalation of changes or findings.
Personal Attributes
Essential criteria- Caring and empathetic.
- Motivated and with a pro-active approach
- Ability to work independently and as part of a team.
- Committed to providing high quality patient care.
- Personal resilience
- Ability to work calmly and effectively under pressure.