Repairs Service Manager
Are you ready to be part of something special? Welcome to settle, where our brand-new 2030 strategy marks the beginning of an exciting journey. With a loyal commitment to providing excellent service to our residents, there's no better time to join our crew.
Our 23,000 diverse residents are the heart of settle, and we place them at the centre of everything we do. Operating across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, you'll play a crucial role in providing safe, high-quality homes where residents can take pride and create lasting memories.
By working closely with local stakeholders, we identify sector needs and develop strategic plans, including delivering new, affordable homes to meet housing demands. We champion diversity across all areas of our organisation and are particularly focused on welcoming applications from females, to address the underrepresentation of women in our property roles.
We are looking for a Repairs service manager to join and oversee our in-house Repairs Services function. With several direct reports and a team of trade operatives, you will oversee pre-inspections, specify, supervise and complete a range of repair, maintenance and refurbishment works.We are looking for a technically strong, dynamic individual to work collaboratively cross-functionally to maximise the viability of the service through income-generating opportunities.
Requirements
Outline of Key Responsibilities...- Lead, motivate and inspire a diverse team delivering repairs and maintenance services
- Control and monitor income and expenditure
- Collaborate with colleagues to ensure the correct balance between reactive and planned maintenance
- Be responsible for effective diagnosis, remedial action and quality control of building defects, in line with tenancy agreements and statutory requirements.
- Write specifications and tender work as appropriate.
- Utilise reports and data to monitor the performance and productivity of the team and subcontractors.
- Be responsible for ensuring that all colleagues work in a safe and healthy environment through the implementation of health and safety at work
- Managed a repairs function in social housing, contractor or client-side
- Managed large budgets, ensuring income and expenditure are in line with budget estimates
- Managed a variety of repair and maintenance works, Including reactive repairs
- Full UK clean driving licence, and access to a vehicle for work purposes
- Technically qualified with an HND, HNC or comparable qualification in a relatable subject.
- Change management experience
- An ability to review and develop new and dynamic ideas and ventures
Benefits
In return, we are offering...
At settle, our friendly and hard-working colleagues are proud to be relentlessly resident focussed, and we believe that dedication deserves a stellar benefits package. Here’s what we offer to our amazing colleagues:
- annual salary: £57,378 per annum
- flexible working: hybrid and flexible options available (role-dependent)
- generous leave: 27 days of annual leave, increasing to 32 days with length of service
- family leave: enhanced maternity, paternity, and adoption leave
- pension contributions: up to 10% from settle
- healthcare cash plan: for your health and wellness
- flexible benefits: cash towards your heath and wellbeing
- development: excellent personal and professional growth opportunities
And that’s just the beginning! We’re also thrilled to provide:
- fresh fruit Wednesdays: keep your energy up with healthy snacks
- colleague-led campaigns and celebrations: wellbeing weeks and charity bake sales
- volunteering days: 2 paid days to give back to the communities we work in
- secure parking: free onsite parking and bike sheds too!
- local discounts: enjoy perks from our community partners
- mental health support: access to counselling sessions and mental health resources
- feedback commitment: we listen to our colleagues and take action
- shower facilities: perfect for those who cycle to work or hit the gym
- early finish Friday: a kickstart to the weekend!
At settle, we’re committed to creating a workplace where everyone feels valued and supported. Join us and enjoy the benefits of working in a collaborative, kind, and inclusive environment.
"At settle we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay."
Our Commitment
Our culture at settle is inclusive and celebrates the differences in everyone. We are committed to creating an inclusive workforce, by reflecting and representing the diversity of today’s society. We would like to encourage applicants from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from global majority communities.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required so you can fully participate in the recruitment process.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.