Administration Coordinator
Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
To support the organisation and co-ordination of the Diabetes and Endocrinology administrative service, with specific responsibility for the Diabetes and Endocrine cross site Secretarial team in addition to taking a lead role for the services 18 week and Cancer MDT coordinators.
Ensuring that resources are deployed effectively to provide a high standard of service, provide daily administration service co-ordination, focusing on utilisation, Cancer and 18 week targets and general service targets, ensuring patients are being managed in accordance with the Trust Access Policy.
Main duties of the job- Ensure staff across the department book patients in within the national Cancer and 18 week Referral to Treatment Target (RTT)
- Ensure activity is clinically prioritised and managed within the national Cancer waiting times and 18 week RTT
- Take a lead role to ensure Cancer and MDT Pathways are maintained to deliver safe and timely patient pathways, to ensure good patient outcomes.
- Take responsibility for the monitoring of the 18 week validation / data errors / data quality reports.
- Be a point of contact for secretarial team
- Ensure we are working towards and achieving typing and ATRS management targets
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria- Degree in a relevant subject or a combination of vocational qualifications at level 4, additional training, and short courses (eg ECDL, ILM) that equate to level 5’.
- Relevant vocational management and leadership qualifications or training courses demonstrating a proven track of record of commitment to learning and development
- Educated to A Level standard or equivalent qualification or proven equivalent experience with any other educational qualifications a distinct advantage
- 5 GCSEs including Mathematics and English (Grade C or above)
Experience
Essential criteria- Previous experience either in a Medical Secretary role or managing Medical Secretaries
- Experience of working within a complex multi-disciplinary NHS environment and planning healthcare services
- Administration experience
- Comprehensive understanding of procedures and policies for Patient Administration System or similar patient administrative system
- Experience of developing and maintaining effective working relationships with healthcare professional, medical and administrative staff
- Experience of managing information, sharing and analysing data
- Experience of training others
- Experience of managing a waiting list
Further Training
Desirable criteria- Supervisory / management training
Special Skills/Aptitudes
Essential criteria- Excellent written and verbal communication skills
- Effective interpersonal skills
- Highly developed organisational skills
- Self motivated, inquisitive, innovative and methodical
- Good standard of I.T. literacy including the use of Microsoft Office software packages
- Experience using hospital PAS systems (Lorenzo)
- Knowledge of waiting list policies outpatient and inpatient waiting times targets
- Ability to prioritise work of self and others and work under pressure
- Effective team-working skills
- Leadership skills
- Ability to demonstrate flexible approach
- Ability to problem-solve
- An understanding of clinical governance
- Demonstrable leadership qualities
- Awareness of STH Trust policies and procedures
- Conducted staff appraisals
- Experience of using Datix system including investigation of clerical incidents
- Lorenzo super user
- Knowledge of G2 digital dictation operating system
Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.
When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.
You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.
If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.
Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.
All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.
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