Sr Risk Analyst Cargo Claims
As a Senior Risk Analyst, you will partner with our Third-Party Administrator (TPA) to ensure compliance through audits and key performance indicators (KPIs) for cargo claims. Youll develop and validate metrics, review benchmarking data, and communicate with internal stakeholders through business reviews.
In this individual contributor role, youll lead innovation initiatives, measure results, and champion Amazons Leadership Principles among external partners.Key job responsibilities:Develop program metrics, KPIs, and benchmarking that will track the global cargo claims programReporting business metrics to internal teams and discussing program progression and goalsCollaborating with the TPA to improve SOPs and CSI compliance, enhancing the overall claim experienceMeeting regularly with TPA and business-level leadership to discuss metrics and increase collaborationPartnering with the TPA to promote accountability and innovation A day in the life In this role, the Senior Risk Analyst will partner with key stakeholders to dive deep into business challenges and loss trends, aiming to improve the claims process and enhance claims recovery.
The ideal candidate will cultivate partnerships across various transportation organizations to gather business requirements, develop metrics and reporting, establish key performance indicators for third-party vendors, and deliver actionable insights to mitigate financial and operational risks.This individual should be customer-obsessed, both internally and externally, and will work backwards from the customers needs to meet business objectives. BASIC QUALIFICATIONS Bachelors degree or equivalent4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experienceExperience handling confidential information PREFERRED QUALIFICATIONS 5+ years of program requirements definition and data and metrics leveraging to drive improvements experienceProfessional auditing qualification, or similar risk or compliance credentialsExperience with SQL and ExcelAmazon is an equal opportunities employer.
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