Security Advisor & Support Conflict Resolution Trainer - Peterborough - NHS - ref. q4096923
Job overview
Assist in the promotion a pro-security culture throughout the Trust in order to assist in the reduction of incidents of theft and protection of Trust assets and violence and aggression towards staff.
Provide the highest standard of professional guidance to Trust staff, and the supporting the management of non-clinical risks and promoting use of safe working practices throughout the Trust.
To promote the Trust’s values in creating a safe and secure environment in which to deliver the highest standards of clinical care to the Trust’s patients.
You will need to have the ability to work cross site at all Trust premises.
Main duties of the job
The post holder will predominately provide a security advisor role with support to cover Conflict Resolution training where necessary to patient facing staff, you will also be expected to cover the following training provided by the Health, Safety & Security team where needed;- Managing Challenging Behaviour (Control and Restraint Training)
- Inanimate load training
- First Aid at Work
- Health and Safety Training
- Security Training
- PREVENT training
Applications are welcome from those with experience of resolving conflict and dealing with challenging situations. Knowledge of NHS and working in clinical environments is preferred.
Working for our organisation
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Detailed job description and main responsibilities
Responsible for pro-actively keeping up-to-date with relevant legislation, Trust policies and procedures to help ensure training materials are relevant and there is quality of access to training, development and education opportunities.
Providing a specialist advisory service to staff with issues relating to training, development and education, often communicating sensitive or difficult information.
Be proactive in identifying solutions to increase training compliance across Divisions.
Participate in the development of internal policies, practices and procedures for training related topics.
Positively contributing to the Health, Safety & Security function through developing relationships with other teams and be an advocate for education throughout the Hospital.
To work as a collaborative member of the team and seek appropriate training and development opportunities, in order to make a positive contribution to the department's goals and objectives.
To recognise one’s own role within the team, responding objectively to new ideas and positively promoting co-operation to ensure effective team performance.
To support the Health, Safety & Security team with investigating datix incidents in a timely manner.
Assist with viewing and monitoring CCTV and Body Worn Camera Footage and auditing the footage.
Undertake any other duties appropriate to the grade, as reasonably required by the Health, Safety & Security Manager.
Person specification
Education & Qualifications
Desirable criteria- Conflict Resolution Training
- Teaching qualification (e.g. PTLLS)
Knowledge
Essential criteria- Familiar with Microsoft packages
Skills
Essential criteria- Ability to develop and maintain relationships across a wide range of staff and encourage enthusiasm in others through own work approach
- Engage and hold attention of room when delivering training
- Strong written communication skills
- Can demonstrate effective communication with a multiprofessional and diverse audience
- Able to adapt style of communication to the subject and audience and show an ability to tailor and convey safety messages
- Interpersonal skills required including persuading, negotiating, advising and motivating
- Understand the concept of customer care and demonstrate and teach effective application
Other
Essential criteria- Training and engaging with large groups
- Ability to write and develop training packages
- Working in the NHS and with clinical and non-clinical roles
- Knowledge of datix reporting package
- Monitoring CCTV and body camera footage
Experience
Essential criteria- Ability to write and develop training packages
- Training and engaging with large groups
- Working in the NHS and with clinical and non-clinical roles
- Knowledge of datix reporting package
- Monitoring CCTV and body camera footage