Support Worker
We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us.We encourage all applicants to share their equality information with us.
Job overview
Core 24 Liverpool forms part of the 24/7 Urgent Care Model and urgent care pathway within Mersey Care NHS Foundation Trust. The 24/7 model provides mental health assessment, intensive community interventions, advice, support and guidance twenty four hours, seven days a week across several access points for individuals presenting in crisis.
There services are Southport District General Hospital, Aintree Hospital, The Royal Liverpool University Hospital, Whiston Hospital & Warrington Hospital.
Mersey Care NHS Foundation Trust as a leading provider of mental health care, addiction services and learning disability care.
Service users receive a high quality service and one which is free from stigma, discrimination and harm.
Staff are engaged with the delivery, innovation and continuous improvement of services to benefit service users.
Visible and responsive leadership, setting the standard for others and role-modelled throughout the division for all managers
The Trust values of Continuous Improvement, Accountability, Respectfulness and Enthusiasm will be embedded across the division for all staff and evident to service users.
Main duties of the job
To carry out assigned duties, involving direct care and observation of service users under the guidance and indirect supervision of qualified staff.
To report to the qualified staff any observations made whilst providing care to service users / productivity and leisure, providing details of mental state and risk factors.
To work with service users on an individual and group basis as outlined in the care plan and as directed by the appropriate named lead professional.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
The Hospital Mental Health Liaison Team practitioners work alongside the multidisciplinary team within the acute hospital setting including medical and nursing teams, Community Mental Health Teams, Local Authority community services and Voluntary sector.
The role will serve to identify and support patients who present within the acute hospital with a variety of mental health conditions alongside the potential of complex physical comorbidities, individuals can present in crisis and display challenging or vulnerable behaviours who require a comprehensive mental health assessment to support and manage mental health problems and to contribute to the discharge planning process.
SW will have the opportunity to work across all ages from 16+ to older age and across both A+E and ward environments.
We are seeking adaptable, flexible, innovative mental health practitioners who wish to develop their professional skills within a hospital setting. This will involve completing mental health assessments and the ability to effectively signpost while forging links with community organisations across health and social care.You will build and maintain effective relationships with health professionals in the general hospital settings to raise awareness with regard to individuals with mental health issues. You will be expected to work independently with confidence in order to make informed clinical decisions regarding appropriate signposting/discharge process.
The role includes supportive observations, also support the 136 process in the A&E department.
Person specification
Qualifications
Essential criteria- Health and Social Care Level 2 qualification or equivalent experience
- Care Certificate
- Phlebotomy trained
- Physical Health competency basic passport
- MEWS
- Level 2 Smoking Cessation
- Good standard of education
- Qualification in craft, domestic skills, leisure or health equivalent to City & Guild Part 1, or 2 year experience working in a health setting
- Willing to work towards Level 3 Health Care qualification
Knowledge/ Experience
Essential criteria- Experience of working in a care setting
- Understanding of issues of confidentiality
- Experience of individuals with mental health problems or personal lived experience of mental health problems
Skills
Essential criteria- Able to communicate effectively
- Ability to work as a member of a team
- Ability to demonstrate a non-judgemental attitude
- Ability to work on own initiative under the supervision of a qualified practitioner
- Ability to provide support and guidance to junior staff
Values
Essential criteria- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Transparency and honesty
- Discreet
- Change oriented
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [email protected]) with their application number once they have completed their DBS application form.The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
Flexible working requests will be considered for all roles.
Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.Please note: new entrants to the NHS will commence on the first pay point of the relevant band.