Transport Shift Manager

Responsibilities:

Location: Coventry

Full-time: Permanent / Day 4 on 4 off 06:00 to 18:00

Salary: £40,516.36- £50,645.45

Are you a dynamic leader with a passion for logistics and team management? Join us as a Transport Shift Manager and take charge of our operations, ensuring smooth and efficient transport processes. If you're ready to make a significant impact, lead a dedicated team, and drive operational success, don’t miss out and apply today!

About Us: At Martin Brower, we are dedicated to sustainability, continuous improvement, and valuing our people. As a global leader in supply chain solutions, we support some of the world's largest restaurant chains by delivering food, beverages, and products with a focus on innovation and environmental responsibility.

Position Summary: Plan and manage a large team of drivers, shunters and clerks, to achieve the daily workload to pre-determined productivity and service level targets.

Ensure total compliance to all legislation appertaining to health & safety, transport compliance, employment law, and company hygiene standards.

Responsible for overseeing the day-to-day operations of the team during a specific shift, ensuring the safe, efficient, and effective delivery of goods by managing drivers, executing schedules, monitoring vehicle performance, and maintaining compliance with relevant regulations, all while prioritising customer service and achieving operational targets.

Key responsibilities:

• Promoting a culture of safety within the team, ensuring compliance with safety procedures, and investigating any incidents.
• Leading and supervising a team of drivers during their assigned shift, including performance reviews, coaching, and addressing any issues.
• Optimising routes where needed, scheduling deliveries, and ensuring timely departures to meet customer deadlines.
• Monitoring driver hours, vehicle maintenance, and adherence to relevant transport regulations (e.g., Driver Working Time Directives).
• Tracking key performance indicators (KPIs) such as delivery times, vehicle utilisation, and fuel consumption to identify areas for improvement.
• Plan, manage and control labour usage to achieve budget productivity levels and financial spend.
• Manage the holiday calendar, process holiday requests and ensure driver resource levels match customer volume requirements.
• Responding to unexpected situations like traffic delays, vehicle breakdowns, or customer issues, making necessary adjustments to maintain service levels.
• Maintaining clear communication with drivers, clerks, customers, and other departments regarding updates and potential issues.
• Preparing shift reports detailing operational performance, highlighting any critical issues, and proposing solutions.

Required skills and qualifications:

• Excellent interpersonal skills and leadership qualities: The ability to motivate and manage a large team.
• Logistics knowledge: Thorough understanding of transport operations, including route planning, vehicle management, and industry regulations.
• Communication skills: Excellent verbal and written communication to interact with drivers, customers, and other stakeholders.
• Decision-making skills: Ability to make quick and informed decisions under pressure.

Qualifications:

Profile:

• Previous experience of managing teams in a similar FMCG operation to include experience of unionised environments
• Exceptionally high levels of health and safety standards and food quality and integrity
• Ability to be flexible and adapt to changes to meet the demands of the business and those placed on MBUK by our customer
• A team player, who works effectively and proactively with the team, building positive working relationships
• Able to organise and prioritise workloads in a high pressured environment
• Good communication skills, with the ability to deal with individuals at all levels either internally or externally
• Innovative, forward thinking, able to think ‘outside the box’ and generate new opportunities for improvement
• Understanding of Lean principles with the ability to co-ordinate required inputs to meet MB Global benchmark requirements

Technical competencies:

• Experience of scheduling systems (Paragon)
• AS400/ JD EDWARDS
• Aware of all current and pending industry legislation and developments
• CPC preferred but not essential
• Good level of computer literacy including Microsoft Office

Behavioural competencies:

• - Accepts and adapts to changes
• Learns new skills to meet new needs of the business
• Suggests changes and improvements

• - Produces quality work
• Follows safety practices and compliance policies
• Uses time wisely and gets things done
• Meets or exceeds deadlines
• Takes responsibility for own actions

• - Supports the company's mission, vision and values
• Meets or exceeds customer needs
• Responds to requests in a timely manner
• Takes initiative to meet customers' needs

• - Uses materials, processes and tools efficiently
• Takes initiative to solve problems
• Does the most important work first
• Gets things done while still upholding ethics, integrity, compliance and company values

• - Works with others to get things done
• Openly shares feedback and information that helps the team
• Treats others with respect
• Is approachable to others
• Listens so others feel heard
• Develops relationships built on trust

This list is not intended to be exhaustive. During the course of your employment the duties of the role may change from time to time to meet changing business circumstances. In the interests of flexibility the Company reserves the right to ask that you perform duties instead of or in addition to your normal duties provided that these duties are reasonable and within your capabilities.