Sales Administrator

We are excited to be recruiting for our client based in Norwich who are looking for a Sales Administrator to join their team. If you are looking for a varied role of customer services and administration in a professional environment, offering very high-quality products, this could be the dream role for you.

The main duties of the role would be as follows:

• Dealing professionally with customer enquiries to create specifications and quotations for projects by telephone, e-mail or in person.
• Accurate administration of customer orders
• Dealing with customer services issues and resolving any aftersales queries in a professional manner.
• Assisting the Managing Director with large projects and trade customers
• Accurate administration of customer orders including taking payments
• Technical liaison with interior designers to assist them to specify schemes using the company products
• Liaison with other areas of the business to ensure the smooth operation of customer orders including the warehouse function, accounts department and external delivery companies.
• Assisting with entering orders received online as required from time to time.
• Working as part of a team to deliver high brand values and levels of customer service.

The salary for the role would be circa £32,000 per annum with 25 days paid holiday per annum.

Working hours are 37.5 hours per week Monday to Friday 09:00 to 17:00 with half an hour for lunch. This role is office based Monday to Friday.

Please apply with your updated CV.