Appointment of a Non-Lawyer Member to the Board of the Scottish Legal Complaints Commission (SLCC)
Overview:
The Scottish Legal Complaints Commission (SLCC) is an independent statutory body providing a single point of contact for all complaints against legal practitioners operating in Scotland.
We are a small public sector organisation which means members can have a real impact on our work, approach and the experience of those we serve, and we are very suitable for those looking for a first remunerated non-executive appointment.
Our functions are tightly defined by statute and fall into three groups:
- Complaints: We help hundreds of members of the public each year with concerns about legal services, working with legal services providers to resolve these, or formally adjudicating on an outcome and awarding redress where appropriate.
- Oversight and improvement: We also have a wider role in overseeing other elements of regulation in the sector (led by the traditional professional bodies) and in issuing guidance.
- Consumer voice: Finally, we support a statutory Consumer Panel which helps inform complaints handling and regulation.
They are also involved at the end of the process when they make determinations to uphold, uphold in part or not uphold complaints (some of this work is done remotely at a time of your choosing within a given window, some will involve scheduled meetings or video conference calls).
It is important that members applying for the role have time available to undertake the adjudicative work (see information pack for more details).
Non-Lawyer Member
Remuneration and time commitment
Remuneration is £223 per day for a time commitment of no more than 18 days per annum. Expenses incurred as a result of carrying out the duties of the appointment, including reasonable travel and subsistence costs and dependant carer and childcare expenses, will be reimbursed.
Appointments are non-pensionable.
Skills/Experience Required:
Scottish Ministers welcome applications from people from a wide range of backgrounds who have the following skills/knowledge/experience:
The successful applicant must be able to demonstrate evidence of all of the following essential criteria:
Essential criteria- Experience of change delivery
- Demonstrable understanding of the importance to an organisation of effective communication
- Experience in, and knowledge of, working with vulnerable people
- Appreciate the role of a Board in ensuring effective governance and the ability to work constructively as part of a team
- Ability to analyse large volumes of complex information to reach decisions
- Download the applicants pack Applicants Information Pack
- Click on the blue button at the top right hand of this advert that says ‘apply for this job online’.
- Complete the information required on the website, this includes: contact details, monitoring information and a declaration of interests.
- Download and complete this application form (word document) Application form
- Return the completed application form to: PA_Applications_Mailbox@gov.scot 5pm on 4 October 2024.
Guaranteed interviews
This appointment round will provide guaranteed interviews for disabled people who meet the criteria for the role being tested at the application stage. To be eligible for a guaranteed interview you must have a physical or mental impairment or a health condition which has a substantial and long-term effect on your ability to carry out normal day to day activities.
If you require a reasonable adjustment at any stage of the appointments process or if require further support with your application, please contact the Public Appointments Team on 0300 244 1898 or email at PA_Applications_Mailbox@gov.scot.
FURTHER INFORMATION- FAQ’s about the application process is here: Public Appointments - Frequently Asked Questions.
- Guidance to support applicants is here: Public appointments - gov.scot (www.gov.scot)
This appointment is regulated by the Ethical Standards Commissioner