E2E Solution Designer BSS/OSS
Reading
Overview:
Seeking an experienced End-to-End (E2E) Solution Designer to join our dynamic team in the telecom sector. The ideal candidate will possess in-depth knowledge of telecom processes and technologies, with a strong emphasis on integrating Salesforce, ServiceNow, and CSG solutions to enhance our service delivery and operational efficiency.Expertise in interface design and integration skills will be crucial for this role.
Responsibilities:
- Solution Design:
- Develop comprehensive E2E solution designs that meet business requirements and improve customer experience. Ensure alignment of solutions with overall business strategy and architecture.
- Integration Expertise:
- Interface Design among systems
- Technical Leadership:
- Stakeholder Engagement:
Engage with cross-functional teams, including sales, customer service, and IT, to ensure solutions meet user needs and align with business objectives.
Requirements:
Following BSS applications knowledge is mandatory - CRM, Product Catalog, Order Orchestration, Billing, Enterprise reporting , Service Assurance . ideal products , Salesforce, CSG , ServiceNow,- Knowledge on Test & Diagnostics application is desirable
- Knowledge on Fibre access network products is mandatory (high level understanding on the functionality of different network nodes, different network topologies)
- Should be able to evaluating internal functions, systems, business strategies and IT processes to find improvements that support Telco service provider’s future goals.
- Ability to use telecoms, IT and enterprise architecture best practice methodologies, processes, functions, and data maps.
- Knowledge on TMForum Open APIs, Frameworx, Microservices, UML, REST/Webservices, JSON, Agile Development is needed.
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