Business Development Director
Salary:
Business Development Director
Location: UK WideHours: Monday to Friday 9am to 5.30pm
Salary: DOE + uncapped Bonus
BPO experience is essential for this role.
Who we are:
Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to over 50 clients across many industry verticals.About Us: We are in business because we want to help people to develop and to reach their full potential.
We are building a culture that shifts the mind-set from focusing on “things and stuff” to “people and behaviour”. We call this process “Crossing the Bridge”. Our Vision is to be “Unrivalled in Developing People."
Role Details:
What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?
We are currently looking for a seasoned and experienced Business Development Director.
Roles and Responsibilities:
- To source your own leads to develop and secure new business
- Identify and develop leads for sales opportunities
- Maintain a pipeline of opportunities to deliver sales targets
- To develop value propositions target at key client sectors
- Generate your own leads from social media, prospecting, attending events and any other source
- Proactively nurture and develop leads from initial contact to sales opportunity
- Actively and successfully manage the sales process through credentials pitch; requirements gathering; solution pitch; negotiation; close and handover to the wider business
Benefits:
As well as a clear structure for your personal and professional development we also provide a comprehensive package of benefits which include a loyalty award scheme, an employee assistance program, enhanced maternal and paternity pay, and more.
Requirements:
- Ability to sell end to end solutions including outsourced contact centre solutions.
- Proven track record of selling to the contact centre industry.
- Highly skilled negotiator (Sales, Commercial etc.)
- A high level of knowledge of contact centre technology, customer contact strategies and market propositions
- Highly competent in Word, Excel & PowerPoint
- Confident negotiator and ability to ‘close the deal’
- Excellent stakeholder management expertise
- Has passion for delivering high quality customer service
Next steps:
Feel ready to jump in? Click the apply button or contact the team:
- Please give the team a phone call on 0141 272 1112, they are excited to discuss the role further.
- Email us: careers@wearekura.com
- Text or Whatsapp 07855160307
REF: IND2024