Department Manager Technical
Overview:
As a key member of the leadership team based at Hitchin we are looking to recruit a Department Manager/Technican this role is primarily responsible for the delivery of technical excellence and customer service. Working closely with operational management, laboratory staff, technical specialists, sales and commercial functions, this role will provide overarching technical leadership and direction.
Responsibilities:
The main responsibilities of the Department Manager – Technical will include:
- Supporting flow down from the global sector technical group of technical development and best practice initiatives
- Providing direction to technical expertise and project management teams
- Providing technical sign off and review of internal documentation prior to release as required
- Ensuring a consistent application of policies, process, procedures, standards and company values
- Supporting the laboratory project team on any technical queries and non-standard queries
- Providing input and attendance at appropriate leadership meetings as required
- Raising the standard of quality performance across the technical and project management teams
- Working closely with commercial teams to ensure proposals are completed within set timescales
- Driving system and process improvements
- Responsible for scheduling and financial forecasting for the department
- Development of staff within the department
- Working closely with clients to solve challenging or complex technical issues.
Exchanging technical information and knowledge with professional level peers, senior colleagues and specialists across the Technical Leadership Network
Skills / Qualifications:
- Proven ability to develop highly innovative solutions with a substantial track record of significant technology contributions.
- Would normally have initiated, defined and led several technical capability development or Best Practice projects within the last five years.
- Capable of performing complex tasks without guidance or supervision within a pre-defined framework
- Ability to plan, organize and manage work within the defined area of responsibility.
- Ability to review performance, identify problems and contribute to their solution.
- Strong interpersonal and relationship building skills
- Effective verbal and written communication skills
- Effective influencing skills
- Ability to apply logical reasoning and analytical thinking
- Ability to build and sustain a project environment that delivers high performance through empowering its team members
- Financial and commercial acumen
- Ability to understand and manage emotions and resolve conflict, working with colleagues to deliver a service that satisfies expectations
- Ability to identify and exploit opportunities
- Entrepreneurial drive
- Executive maturity and strategic thinking
- Degree in Engineering or Materials Science
- Higher academic/professional qualifications
- Demonstrable gravitas and visible leadership
Company Overview:
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity Statement:
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.41 CFR 60-1.35(c)
“If you need an accommodation filling out an application, or applying to a job, please email Recruitment@element.com”