Interim Repairs Operations Manager - Social Housing
Michael Page Coalville
About Our Client
Our client is a leading housing provider in the Midlands, and are very passionate about delivering outstanding service to their customers/tenants.
Job Description- Manage 6 supervisors and their operatives across various locations.
- Oversee reactive repairs and ensure operations run smoothly and efficiently.
- Focus on tenant satisfaction and meeting consumer standards.
- Ensure KPIs and performance targets are met, with a strong focus on results.
- Manage budgets, ensuring that projects stay within financial constraints.
- Use data and Power BI for performance tracking and reporting.
Role Flexibility:
- 2-3 days per week in the office with flexibility for home working and site visits as required.
- Locations span across Chesterfield to Northampton, with the majority of work based in Derby and Leicester.
- Experience in managing reactive repairs with from either DLO or contractor backgrounds.
- Strong leadership experience, with a proven ability to manage teams and drive performance.
- Familiarity with tenant satisfaction metrics and consumer standards.
- Excellent ability to work with budgets and KPIs to improve operational outcomes.
- Up to £500 per day
- Generous holiday allowance
- Attractive pensions
- Healthcare plans
- Agile working
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