Business Analyst

We are looking for a Business Analyst to join our fast-growing FinTech!

At Navro, we value diversity and are committed to creating an environment where everyone feels supported and empowered to contribute their unique perspectives. You will have the unique opportunity to help us by making a true impact on the future of the business, and the future of global payments.

At Navro, we're not just offering a job - we're offering an adventure alongside a great team.

Who we are

We are building the world’s first regulated payments curation platform. By consolidating best-in-class payments infrastructure under our ecosystem, we will enable marketplaces and eCommerce brands to scale their payments operations smoothly around the world.

We are building a workplace that encourages growth, development, and fun. Working in a startup can be both rewarding and challenging, we’ll be with you throughout the highs and lows as one team. We need people who have passion, resilience, a willingness to find solutions, not just problems, and work well within our global team of almost 30 nationalities.

The Role

As our Business Analyst, you will be responsible for understanding both internal and external Navro client needs and translating these needs into clear detailed requirements for the Navro development team.

Requirements

Key Responsibilities:

• Work with product owners, developers, and system architects to appropriately capture feature requests, use cases, functional and non–functional requirements, and proof of concept requests, and to organise them into properly prioritised user stories and epic backlogs
• Helping to identify opportunities for product improvements based on data analysis
• Work with product owners and business stakeholders to create and organise product and epic backlogs
• Understand and interpret external technical documentation to produce process flow diagrams and implementation detail
• Develop product document deliverables such as user stories with comprehensive acceptance criteria, epics, features, accreditation documentation, release notes, etc.
• Produce data and workflow diagrams to support product feature developments
• Capture any business rules that are required within the feature requirements
• Ensure that there is a smooth execution of sprints
• Define and map any dependencies when producing feature requirements
• Assisting the Navro development team by clarifying requirements and helping them to understand the business side of the requested requirements
• Support scrum values by adhering to scrum principles and practices along with the scrum team's specific approaches, and participating in Agile ceremonies including daily scrum, planning, refinement, and retrospective sessions
• Solve product-related problems, make decisions, and complete trade-off analysis to stay on track toward business deliverable commitments
• Work with internal and external customers to analyse the needs and align product roadmap, features, epics, and user stories to strategic goals
• Conduct user research, interviews, and usability testing to gather feedback on product usability and satisfaction.
• Collaborate with UX/UI designers to improve the user experience of the product
• Take part in product feature sanity check processes, and facilitate stakeholder user acceptance testing

To be successful in this role, you:

• Have experience serving as a business analyst, product owner, technical product owner, or product manager within payments
• Have the capability to create, update, and distribute product user guide and feature release documentation
• Provide project management and business analysis support using agile methodology knowledge and best practices
• Have experience with Jira, Confluence, Airtable, and Lucidchart or similar diagramming / collaboration / prototyping tools
• Have a sound understanding of the technical aspects of a payments product
• Must be able to produce analysis, and define product enhancements
• Must be able to demonstrate an elevated level of attention to detail and decision-making capabilities
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies
• Act as an ambassador for the customer and function as the primary contact for queries related to features and epics
• Experience writing software requirements, epics, features, user stories and use cases
• Must be capable of successfully collaborating with individuals from different disciplines and experience levels
• Have strong analytical and problem-solving skills, with a good understanding of software development processes
• Be able to clearly communicate technical requirements on product features with software developers
• Must be able to collaborate with cross-functional teams across product, engineering, design, pre-sales, and business operations

The Opportunity:

• You will be working with a highly experienced and driven team where, alongside your day-to-day activities, you will learn the ins and outs of creating and growing a technology company
• You will be working remotely, but also getting together in London at regular intervals to establish personal and meaningful relationships with your team and the rest of the company

You may not possess every single required skill listed, and that's perfectly fine. If you have most of them, along with grit, passion, a desire to learn quickly, and the willingness to get stuck in, we encourage you to apply.

Benefits

As part of this role, you will receive the following:

• You will enjoy 26 days of annual leave (excluding Bank holidays)
• Volunteering and Compassionate leaves
• Private Healthcare
• Pension Scheme
• Company Options Scheme
• Team socials and annual company offsite
• Comprehensive, interactive & engaging Training - Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc.
• Working remotely with cross-cultural teams; whilst we love to have you in the coworking space for occasional workshops and team collaboration, you mostly will be working remotely
• Flexibility surrounding other commitments; within your team we will work around child-care or other appointments you have. We just ask for advance notice!
• Working in a diverse and inclusive environment where we ensure that our people thrive

Search firms/recruiters submitting resumes to Navro on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.