Customer Service Advisor
Vibe Recruit Oxford
Are you looking for a new Customer Service Advisor role? Would you like to join a family-owned company that are super friendly, helpful, and committed to creating a fun and enjoyable working environment for everyone? Join as a Customer Service Advisor and help them continue to grow their fantastic reputation and be part of the team as they expand & grow!
As Customer Service Advisor you will:
- Correspond with customers via email & the telephone
- Building great relationships
- Understand customer requirements and ensure that the company are meeting their needs
- Deal with customer queries/issues
- Accurately processing customers' orders received and updating CRM records
- Ensuring customers are aware of latest offers & services
- Arrange meetings for the Account Manager to visit customers
- Make outbound service calls to prompt/take customers order & provide status updates on outstanding orders
The Customer Service Advisor will have:
- A welcoming, confident and enthusiastic attitude and a professional telephone manner
- An ability to interpret customer's needs, offer solutions and upsell where appropriate
- Excellent communication skills at all levels and the ability to correspond with customers via email & on the telephone
- Build and grow your customer relationships
- Be a team player, keen to learn, grow & succeed
Monday to Friday 8am- 5pm
£26,000 per annuum
If this role is of interest then please click apply .....
For more information call Gemma on 01869 321322
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
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