Admin Assistant - Radiology

Job overview

Interview expected to take place in the week following shortlisting: commencing 16.06.25

The post-holder will provide effective reception, administrative and clerical support duties across the directorate, on a regular rotational basis, between BRI main x-ray department (and including Maternity and Medical Physics) St. Luke’s main x-ray department and Eccleshill Community Diagnostic Centre.

Please note these hours require weekend working to include cover 12 hours Saturday and Sunday and x 2 days monday to friday (to be discussed at interview). Please make sure you are available to work weekends and can get to any of the sites named above.

Main duties of the job

The Imaging Directorate comprises Radiology departments in both BRI and SLH sites. There are approximately 40 admin staff providing admin, clerical and secretarial support, along with radiologists, radiographers, nurses, ultrasonographers and supporting staff.

Answer telephone calls and deal with or appropriately field any queries or enquiries.

Schedule patient appointments and handling cancellations.

Registering patient referral data onto an electronic patient management system, being both timely and accurate

Organise relevant patient transport for patients attending appointments

Some first line vetting of referral card patient data set and following up on any missing

Data from the referral card patient data set.

Attend and participate in Admin team meetings

Provide admin cover for other sections as required

Participate in the Individual Performance Review (IPR) process

Make patient appointments liaising with patients, clinician’s healthcare professionals and GP surgeries.

Sorting and distribution of post and faxes

Such other duties at a comparable level of responsibility, as may normally be agreed with the job holder

Working for our organisation

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We value people
• We are one team
• We care

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Detailed job description and main responsibilities

Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.

Person specification

Qualifications

• Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or NVQ Level 2)*

• NVQ Level 2 in Business and Admin

Experience

• Working experience/knowledge of computers, data input and word processing.
• Previous reception and administrative experience in an administrative setting

Skills

• Reception duties
• Customer Care
• Communication Skills

Knowledge

• Understanding of Information Governance and Confidentiality