Night Cleaning Operative - Trafford Centre - Manchester

Purpose of the Role

To work in collaboration with other team members to clean and maintain the Trafford Centre. You are responsible for the night cleaning of specifically agreed areas to the required standards. Delivering deep cleaning, and scheduled cleaning of the Centres common and back of house areas.

You will be expected to operate a large variety of cleaning and waste equipment and machines (after training) including jetwash, sit and ride and walk behind scrubber driers, steam cleaners, and high-level machines and present a professional, friendly image at all times.

You should have excellent attention to detail, high standards and a desire to do your job to the best of your abilities.

Key Responsibilities

The role includes a variety of tasks including the following:

• You develop close working relationships with supervision to fully understand the needs of the business.
• You support Centre Management in driving best practice with all aspects of the job role.
• You work closely with all the operational teams to ensure the best standards are adhered to.
• You promote our operational focus on compliance, communication, consistency and collaboration in all you deliver.
• You are an ambassador for the centre and for environmental services. Ensuring that you deliver consistently high standards of customer service at all times, thereby promoting a professional and welcoming atmosphere through your exemplary behaviour.

Skills, Knowledge and Experience

Person specification:

• Ability to handle heavy equipment and machinery used in cleaning
• Ability to walk, bend, push, pull and lift repetitively during working hours
• Confident/friendly disposition.
• Positive and approachable manner.
• Good organisational skills
• Self-motivated with ability to identify and complete needed tasks without direct supervision
• Good communication skills both verbal and written
• Adaptability to change and willingness to embrace new ideas and processes.
• Flexible/supportive team player

Qualifications and experience:

• 1 to 3 years’ proven experience working as a cleaner or grounds maintenance.
• Knowledge of external maintenance and cleaning regimes.

Desirable:

• Fully valid UK Driving Licence
• Cleaning related qualifications such as BICS
• Experience of using vehicular and mechanical cleaning equipment
• IPAF licence
• Knowledge of Health and Safety policies and procedures relating to cleaning, COSHH, Manual Handling, PPE etc.
• Excellent customer care skills

Working Hours - 40hrs

Salary - £24,960.00 Night allowance rate: £1,981.32

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Please see our Benefits Booklet for more information.