Health Visiting Administrator

Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Job overview

The BNSSG Public Health Nursing Service has an opportunity for a permanent Administrator to become a member of the Bristol East & Central Public Health Nursing Admin Team.

You will need to have excellent IT and communication skills and a proven ability to quickly build effective working relationships with a range of different people.

We welcome applications from School leavers looking for their first role in administration.

You may be required to work across the Bristol area to support the team, so you must be prepared to travel and therefore access to reliable transport would be beneficial.

Please note you will be based at East Trees Health Centre.

This is a full time role of 37.5 hours , working Monday - Friday.

• Responding to client enquires via written, face to face or via the telephone.
• Making appointments on behalf of the Public Health Nursing team as per service admin processes.
• Inputting of data specific to the Public Health Nursing Service, using appropriate IT resources and templates.
• Electronic Filing within client records
• Photocopying, printing, and scanning as appropriate
• Managing staff diaries and daily tasks using EMIS
• Working effectively as a whole service admin team which involves supporting admin colleagues during periods of absence.
• Working collaboratively across the service by supporting other teams and bases as and when required.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Detailed job description and main responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

Person specification

Qualifications

• Good level of GCSE or equivalent in Maths
• Good level of GCSE or equivalent in English

• NVQ level 2 or equivalent in Business Administration or other relevant subject, or experience obtained in a relevant role. Willingness to undertake further essential training

Experience

• Computer literacy including Microsoft Word, Outlook, Microsoft Teams, and Excel, ordering systems and data collection.
• Previous Administration experience dealing with telephone enquiries, correspondence, and office administration.
• Excellent organisational and prioritisation skills.
• Experience and understanding of dealing with sensitive and confidential information.
• Experience of team working
• Excellent and professional telephone manner.

• Experience of working in a Healthcare or community setting
• Knowledge of patient administration systems, such as EMIS, Microsoft and Power BI.
• An understanding of Equality and Diversity policies.
• Knowledge and awareness of the Data Protection Act and understanding of the compliance with the General Data Protection Regulations 2018.
• Knowledge and awareness of Health & Safety.