Lead Infrastructure Engineer - Passenger system (Airport based)
Overview:
WELCOME TO SITA
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork.Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
ABOUT THE ROLE & TEAM
Manages the technical life cycle of infrastructure services and develops the standards policies and processes to meet business requirements.
WHAT YOU’LL DO- Implements builds and supports infrastructure systems and platforms in accordance with agreed standards meeting the agreed technical and functional business requirements and specifications.
- Ensures the integration of the requirements matches that of interacting systems applications and services both inside and outside of SITA in the wider airline community.
- Acts as a ''technical lead'' for multiple projects that have a significant business impact ensuring the solution(s) developed are able to sustain the long-term technical and business requirements.
- Overall responsibility for technical set-up of the system testing and troubleshooting liaising with development teams to determine effort feasibility scheduling etc.
Qualifications:
ABOUT YOUR SKILLS
EXPERIENCE- At least 8+ years experience in deployment or support of application software implementing systems and modules with experience of multiple full lifecycle implementations.
- Formal project management training desirable.
- Business Process Improvement
- Capacity Planning & Management
- Cloud Computing
- Commercial Acumen
- Conceptual Thinking
- Configuration Management
- Conflict Resolution
- Contracts Management & Administration
- IT Governance
- IT Industry: Trends & Directions
- IT Service Management (ITSM)
- ITIL (Information Technology Infrastructure Library)
- Information Security Management
- Innovation
- Managing Change
- Managing Risk
- Requirements Analysis
- Standards Procedures & Policies
- System and Technology Integration
- Systems Thinking
- Technical Excellence
- Technical Troubleshooting
- Technical Writing/Documentation
- University degree or equivalent preferably in Computer Science Engineering Mathematics or similar.
- Where applicable a recognised professional qualification is desirable.
WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too.Find out what it's like to join our team and take a step closer to your best life ever.
🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)⏰ Flex Day: Make your workday suit your life and plans.
🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.
🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.