Store Manager

The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.

Working as a Store Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.

• Communicating clearly, concisely, accurately and professionally at all times
• Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent
• Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory
• Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition
• Completes and posts the staff work schedules.
• Recruits, rewards, and terminates staff as needed.
• Communicates changes in food preparation formulas, standards, etc. to staff.
• Ensures that all local and national health and food safety codes are maintained, and company safety and security policy are followed.
• Maintains business records as outlined in the Subway® Operations Manual. Analysis of business records to increase sales.
• Supports local and national marketing initiatives.
• Identifies and contacts prospective customers to promote sales.
• Plans special events and promotions.
• Completes University of Subway® courses as directed.
• Recruitment/induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Checking in deliveries, order matching, and daily banking.
• Prepare required paperwork about stock and sales. Prepare employee pay and timesheets.
• Manage cash balances and minimize wastage.
• Ensure 100% compliance by Subway® and council guidelines.
• Perform inventory management and stock control including weekly stock take and reports.
• Analyse the Weekly Sales & Inventory Report to improve the business.
• Direct and undertake housekeeping activities such as maintaining restaurant cleanliness and presentation.
• Implement in-store marketing material and POP in line with campaigns.
• Ensure safety procedures are followed to prevent injury.
• Provide a safe work environment for employees and customers.
• Promote and encourage a high level of customer service among employees.
• Handle unresolved and/or escalated customer complaints.
• Deliver a high standard of service when dealing with products, sales, inquiries, and catering to customer needs.
• Recruitment /induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching and daily banking
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance to Subway® and council guidelines
• Perform inventory management and stock control including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
• Implement in store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs.

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!