Guildford - Virtual Ward Coordinator | Frimley Health NHS Foundation Trust

• Thepostholderwillworkcloselywithallrelevantclinicalareastosupportany Trust and ICS performance indicators/targets related to Hospital at home or the Frailty Virtual Ward Service.

Please note that although the job description states for a Virtual ward the job is office based on the Hospital site.

Toensureallphonecallsaredealtwithinaprofessionalandtimelymanner adhering to the local targets set by the department and Trust.

To work with clinical teams on a day-to-day basis to ensure flow, coordination and administrative aspects of the service.

TosupporttheclinicalandoperationalteamstomaintainStandardOperating Procedures (SOPs) for the Virtual Ward.

To ensure all patients and visitors are treated with dignity, respect, and empathy at all times.

Todealwithpatientsinapoliteandrespectfulmannercomplyingwiththeir requests where possible.

Tosupport theTrustindeliveringNHStargetsandassist withmonitoringvirtual ward performance on a biweekly basis.

Torespondinatimelyfashiontoalladministrativedutieswithintheteam.

TosupporttheimplementationofallnewITandElectronicPatientRecordsystems.

Assist and be pro-active in all modernization projects that concern the team andimprove patient pathways.

Tobemulti-skilledinyourworkingroleandabletoassistinallareasofthedepartment as and when required.

To ensure strict confidentiality is always maintained in respect of correspondence received in the department and in accordance with Trust policy.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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The post holder will be responsible for the day-to-day management of service delivery which includes flow, coordination and any administrative aspects of theservice.

Please see the job description attached for more details.

This advert closes on Tuesday 14 Jan 2025