Administrative Officer - Medical Directorate
We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion.When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
Administration Officer, Medical Directorate – B4 – 12-month secondment or fixed-term, 37.5hrs pw – Based at Ladybridge Hall, Trust Headquarters (Bolton) and Agile working.
A 12-month secondment or fixed-term job opportunity has arisen within the Medical Directorate for an Administration Officer to provide efficient and effective administration support to the various work stream/projects relating to the Medical Directorate and contribute to delivering a high-quality standard of work.
Main duties of the job
Applicants should be a forward-looking thinker and able to plan and organise work independently to support the Directorate’s workload. You will have:
- 4 GCSEs including English and Maths or equivalent qualifications
- NVQ Level 4 in Business Administration or equivalent level of administration experience
- Ability to plan and organise work independently to support the directorate workload and achieve deadlines
- Proficient use of MS Word, MS Excel, MS PowerPoint, e-mail and internet applications
Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Detailed job description and main responsibilities
Please ensure you read the Job Description and Person Specification attached to the advert in full before applying.
Person specification
Skills & Abilities
Essential criteria- Ability to plan and organise work independently to support the directorate workload and achieve deadlines
- Ability to analyse a wide range of complex information and summarise accordingly
- Forward-looking thinker who actively seeks opportunities and proposes solutions to bring new approaches to old problems
- Proficient use of MS Word, MS Excel, MS PowerPoint, e-mail and internet applications
- Takes initiative and consistently drives for high quality service delivery
- The ability to act with discretion and understand the need for confidentiality
- The ability to prioritise and balance a range of competing tasks and deliver within required timescales
- Excellent communication skills, both written and oral
- Ability to produce accurate, high quality reports, minutes, presentations, briefings requiring attention to detail at all times -
Qualification and Education
Essential criteria- 4 GCSEs including English and Maths or equivalent qualifications
- NVQ Level 4 in Business Administration or equivalent level of administration experience
- Continuous CPD
Knowledge and Experience
Essential criteria- Experience of project administration and general administrative and secretarial practices
- Experience of organising, attending and minuting meetings at senior management level
- Understanding of Data Protection Act
- Experience of dealing with sensitive and confidential information
- Experience of prioritising workload and working to set time parameters
Values and behaviours
Essential criteria- Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Values and behaviours
Essential criteria- Being at our best – professional and adaptable and takes pride in work
- Making a difference – act with compassion, kindness and integrity towards everyone
Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information.
Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.
Right to work - You will be required to provide a valid right to work in the UK document. North West Ambulance Service NHS Trust are currently able to provide sponsorship for roles that identified under the Health and Care visa, further information on this can be found here Health and Care Worker visa: Your job - GOV.UK (www.gov.uk)
Reference checks - This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made.Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations.
Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’.
DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.
Occupational Health - You will require satisfactory medical clearance.
Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best lined of defence against COVID-19.
From 1^st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments).
If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018.