Business Information Security Officer (BISO) - Engine by Starling

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business.

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Some travel (including international) may be necessary depending on the client and nature of the engagement.

About the Role

This role will shape our Security objectives, practices and associated policies and processes within Engine as well as lead the continuous improvement of our Information Security capabilities whilst managing a growing Information Security Team.

The successful candidate will act as the liaison between Starling Banks Information Security Team and Engine’s Information Security team whilst also ensuring that they are the point of contact for all Information security related questions raised by Engine clients and our auditors.

We’re looking for a curious, versatile, adaptable and experienced information security or cyber specialist with executive presence and strong leadership skills who enjoys the challenge of a varied and collaborative role.

You’ll enjoy problem solving, working with a wide variety of stakeholders, and enabling us to be creative in continuing to provide innovative products and services to support our clients, and stay at the forefront of all things Information Security.

• Manage and maintain the Information Security Policy and Information Security Management System to ensure (i) it meets the needs of Engine, its clients, employees and other stakeholders and (ii) compliance with the relevant industry standards, regulatory and certification requirements such as ISO 27001.
• Oversee Engine’s Information Security governance documents (processes, standards and procedures) and optimise reporting of identified threats and vulnerabilities.
• Oversee the process for obtaining and maintaining compliance certifications and accreditations including but not limited to ISO 27001, SOC 2 and PCI DSS/3DS through engagement with internal teams and our external auditors.
• Maintain the Information Security Risk Register; identifying, assessing and mitigating information security risks (including security risks related to third-parties and partners) and ensuring coherence with Engine’s Risk Management framework.
• Act as a point of contact for all Information Security related client queries and issues; providing expert opinion and communication during initial client conversations, RFPs, RFIs, delivery and throughout the client lifecycle.
• Act as an Information Security point of contact for Business Continuity Planning and Disaster Recovery; this includes responsibility for initiation and execution of cyber business impact analysis.
• Advise the wider organisation on compliance and governance requirements.
• Oversee Incident Response related to Information Security and ensure coherence and collaboration with the broader Technology response capability.
• Liaise with external bodies and organisations to keep abreast of the threat landscape, emerging trends, technologies and legislation that have an impact on Information Security.
• Assist as necessary to investigate security breaches and pursue associated disciplinary and legal matters.
• Lead and manage a team of subject matter experts to ensure Information Security is managed effectively throughout the IT service delivery lifecycle, addressing client needs.
• Promote security awareness by collaborating with the relevant teams to provide training and awareness to the wider Engine organisation.

• deep understanding and knowledge of cyber security principles, security standards and regulatory compliance and its application in a wide variety of organisations with a strong risk culture.
• experience in a business facing security role, ideally in an Information Security Director, BISO, CISO or similar capacity
• strong business acumen and commercial awareness with previous experience in a senior client-facing role or similar.
• be a self starter / self motivated with the ability to lead, inspire and drive change through an organisation.
• have the ability to be pragmatic while balancing the needs of Engine against security.
• ability to work with a variety of stakeholders across all levels and can adapt communication style to different stakeholders.
• have an ability to think and plan strategically and systematically while recognising the need to deliver to the business requirements.
• have previous experience working in a complex IT organisation encompassing service delivery, application development and IT infrastructure.
• an understanding of best practice within Information Security and risk management including standards such as ISO 27001, NIST, Cyber Essentials and COBIT.
• an understanding of legislation and regulations that impact information Security. E.g. Data Protection Act and GDPR, Freedom of Information Act, PCI DSS.
• Have previous experience in leading, developing and motivating a team of subject matter experts.
• an understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats.
• a good practical knowledge of security technologies and wider business solutions including Identity and access management, SIEM, remote working and cloud technologies.
• experience of working in a banking or financial services environment would be beneficial.
• ISC2 CISSP or ISACA CISM, ISACA CRISC, CISA or Open FAIR qualifications would be beneficial.

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• 45 mins with the Chief Client Officer
• 1.5 hours with the CTO and Deputy CTO
• 45 mins with the CEO and Chief of Staff

This role for applications will close on Mon 21st October.

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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