Temporary Staffing Booking Coordinator
Job overview
A fantastic opportunity has arisen for a Temporary Staffing Booking Coordinator to support our professional, fast paced Temporary Staffing Team.The Temporary Staffing Team manage and assist with the booking of temporary workers into the electronic booking systems, providing the wards and departments with additional appropriately trained staff to support their required staffing levels.
This is carried out across all staffing groups including Nursing, Allied Health Professionals, Medical and Administration (this includes Bank and Agency workers, bookings, queries and invoicing).
Main duties of the job- Inputting and manipulating data from more than one database.
- Organise data audits to provide assurance of information reported and make recommendations based on the audit findings.
- Provide training to trust staff, managers, Staff Bank members and colleagues on the Allocate booking systems (Optima, Employee Online, LOOP, Staff Direct and BankStaff) and any other temporary staffing systems, to ensure bookings are advertised in a timely manner to encourage high bank staff fill rates on shifts.
- Ensure all bookings/shifts are logged on the temporary staffing systems in a timely manner and in accordance with best practice.
- Follow the correct procedure for onboarding agency workers within the Trust, ensuring correct compliance checks are carried out and clear communication is given to the agencies and departments.
- Ensure all agency workers are working within the set rate caps, ensure the correct process is followed and a TWARF or MARF form is completed correctly.
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career.Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh.We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years.There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Detailed job description and main responsibilities
This role will deliver an efficient, professional, and high quality temporary staffing service ensuring to provide a high quality and responsive service to Royal Surrey Trust and collaborative Trusts managers and employees, including compliance with required procedures, processes and standards.
This role will ensure the temporary staffing requirements are dealt with in a timely and cost effective manner by close liaison with the team, department managers and ward matrons, ensuring all flexible staffing requirements are documented as per Royal Surrey Trust and collaborative Trusts procedures and filled as appropriate via the rostering systems.
You will be accountable and to act as the first point of contact for all temporary staff and assist with any queries that may arise, such as booking/cancelling their shifts, pay queries, system issues or general enquiries.
Person specification
Qualifications
Essential criteria- Educated to A Level / NVQ Level 3 standard or equivalent knowledge gained through experience
- CIPD Qualification
Knowledge and Experience
Essential criteria- Demonstrable previous general administration experience within a busy office environment
- Experience of dealing with confidential issues and providing a service to others
- Ability to organise and prioritise own workload and to work under pressure and within agreed guidelines
- Competent in Microsoft Office - Word, Outlook, Excel Spreadsheets, PowerPoint
- Experience using e-bookings system
- Previous experience working within the NHS
- Human Resources experience
- Staff supervision and training
- Health based e-rostering systems
- NHS systems (Electronic Staff Record (ESR), Allocate packages, Locums Nest, Plus Us)