[ref. x56974316] Doncaster - Diagnostic Systems Management Analyst
Job overview
A new position has been created for a Diagnostic Systems Management Analyst working with IT systems management staff with responsibility for administration and upkeep the Trust’s main clinical and operational computer systems.
Reporting to the Clinical Systems Manager, the post-holder will apply and develop specialist knowledge to assist with maintenance and support of various imaging computer systems, including our RIS (Radiology Information System) and PACS (Picture Archiving and Communications System) and other specialty platforms, liaising across a multi-disciplinary team of service users ensuring efficient delivery of clinical services.In addition to possessing first-rate skills in professional clinical systems management, it will therefore be advantageous for the successful candidate to also have working knowledge of the DICOM and HL7 standards and their application.
The post holder will be involved in changes and updates to RIS, PACS and other systems related to clinical imaging and their interfaces to / interoperability with various other computer applications. This will involve testing, and the introduction of new working methodologies; working with colleagues on design, delivery, maintenance, and support work associated with these systems.
The post-holder will predominantly be expected to work on a shift-basis but occasional out of hours working may be needed.
Main duties of the job
To take ownership as an Information Asset Administrator (IAA) for several Imaging computer systems, including RIS and PACS; helping to promote a culture of continuous quality and service improvement.
To support and lead (where applicable and delegated by the lead Clinical Systems Manager) on the development of the Trust’s use of Imaging computer systems.
Responsible for monitoring incoming requests from the IT Service Desk and resolution and escalation of issues in line with service level agreements (SLA’s), liaising and working closely with colleagues within Digital, various divisional areas and with Information Asset Owners (IAO’s) and external partners and suppliers as necessary, to manage, investigate and resolve complex incidents and problems.
Supervise the day-to-day work of the Systems Support Officers and provide them with training, support, and advice in relation to their duties.
Produce structured test scripts and test changes to Imaging systems, including new releases / enhancements and patches / bug-fixes, prior to their promotion to the next staging area and ultimately into live use, and assisting in the assessment of user training needs as necessary in relation to the changes.
Work with the lead Clinical Systems Manager to review release notes and propose service changes as necessary, including changes to Standard Operating Procedures and Disaster recovery and Business Continuity plans for Imaging systems.
Working for our organisation
DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it’s our pledge to help you Develop, Belong and Thrive, Here.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:- Extensive range of learning opportunities
- NHS Pension Scheme
- Generous holiday entitlement in line with Terms & Conditions
- Comprehensive health and wellbeing support
- NHS Car Lease schemes and a range of salary sacrifice scheme
- Discounts on restaurants, getaways, shopping and finance through external providers.
Detailed job description and main responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person specification
Knowledge & Experience
Essential criteria- Significant experience of the use and configuration of clinical IT Systems
- Demonstrate relevant experience of system configuration and as well as training, advice and support to end users, analysing problems and providing solutions in clinical IT Systems
- Experience of working both independently and in a team orientated collaborative environment
- Experience of information asset administration
- Previous experience of working in an acute NHS Trust
- Able to promote clinical systems within the Trust
- Experience of managing other members of staff
- Understanding of relevant IT management issues and techniques e.g. system change control, user acceptance, helpdesk provision, service level agreements, security standards & data protection
Qualifications & Training
Essential criteria- Degree level education or equivalent qualification or relevant experience in management of complex clinical IT systems
- Clinical IT system formal training / qualifications
- Level 3 Qualification in IT
- ITIL Qualification
- PRINCE 2 Foundation
- Evidence of continuous self-development
Personal Attributes & Skills
Essential criteria- High levels of concentration where work patterns can be unpredictable
- Ability to learn and develop skills further
- Ability to troubleshooting complex issues in a structured way
- Ability to prioritise workload
- Excellent written and communication skills
- Ability to liaise with technical and non-technical staff
- Ability to pay attention to detail
- Maturity, enthusiasm, and a strong desire to provide a continually improving service
- Maintain confidentiality
- Experience of issue resolution and escalation
- Ability to analyse very complex issues where material is drawn from multiple sources
- Ability to mentor and advise other members of staff
- A confident approach with the ability to inspire
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Use of Artificial Intelligence (AI) when writing job applications
If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting statement.
While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge, and experience. It is crucial that you personalise your supporting statement by articulating these in your unique voice.
Relying solely on AI to write your application or supporting statement is not advocated by DBTH and could negatively impact your chances of success in the application process.
For example, AI responses…- Usually lack relevance and fail to address the key criteria outlined in the job description and person specification. may come across as generic and fail to distinguish you from other applicants.
- May be ambiguous or open to misinterpretation. Without careful review and editing, the supporting statement could convey messages that are unclear or misconstrued by hiring managers
- May include qualifications, skills, knowledge or experience that you do not possess, potentially leading to misrepresentation.
- Please note that all correspondence will be sent you to via email. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system. In submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
- We reserve the right to close down this advert early should there be a high number of applicants.
- The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.
- All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken. The Trust is now passing the charge for undertaking a DBS check on to candidates in the event that they are successfully appointed into the post for which they have applied. Please note that this check will be charged for in two instalments when you commence employment with Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.