Field Service Engineer
Are you a passionate engineer seeking your next exciting career step with a company that highly values your expertise and provides specialised training on the latest innovations in material handling machinery? Look no further! UK Forks are seeking a skilled and motivated Field Service Engineer to join our dynamic team.
Key Responsibilities- As a Field Service Engineer, you will play a pivotal role in our team, ensuring the maintenance and repair of our machines are completed to our high standards.
- You will also serve as the frontline representative for our customers, ensuring exceptional service and fostering lasting customer connections.
- Carry out essential maintenance and servicing to our hire machinery on-site with customers
- Offer breakdown resolutions and an effective repair service
- Troubleshoot and resolve any technical/mechanical issue during site visits
- Collaborating with the wider operations teams to identify opportunities for improvements to our service
- Maintaining accurate documentation of all repairs, services, and customer interactions
- Experience of repairing and servicing plant equipment including Telehandlers
- A recognised mechanical qualification in mechanical plant or agricultural engineering
- A competent communicator with excellent customer service skills
- Willingness to travel to customer sites as and when required
- Well organised with experience of managing time effectively
- A valid driving licence
- Competitive salary
- Salary sacrifice pension
- 25 days holiday, plus bank holidays
- Additional holiday purchase scheme
- Training where necessary
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
UK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic handlers and tracked access platforms hire.
At UK Forks, we understand the critical role that material handling plays in enhancing on-site productivity. We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long-term partnerships and exceeding customer expectations.
Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.
By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.