Administrator
Job overview
An exciting opportunity has arisen for an Office Administrator and Typist to join the busy office team of the Specialist Weight Management Service (SWMS). The SWMS is a, Tier 3, MDT service consisting of Consultant Endocrinologists and Diabetologists, a GP with Specialist Interest, Clinical Psychologists, Dietitians, Physiotherapists, Specialist Nurse, Senior Support Worker, Clinical Support Workers and Administrators.Since its beginning, approximately 15 years ago, the SWMS has grown quickly and now provides a Tier 3 service to the areas of Hartlepool, Stockton-On-Tees, Middlesbrough, Redcar & Cleveland, Whitby, Hambleton and Richmondshire. It has recently expanded into other areas of North Yorkshire, and up to South Tyneside.
Main duties of the job
The successful applicant will have administrative duties to help with the efficient running of the Specialist Weight Management Service (SWMS). This will involve working with telephones, computers, electronic medical records systems, typing systems and with the SWMS administration team helping to support the smooth running of the service.
The successful applicant will have good written, verbal communication skills, good IT skills and be able to demonstrate excellent team working skills and compassionate care. Previous experience of working in a healthcare administration setting will be advantageous.
Please note this post may close at sufficient applicants.
Working for our organisation
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
- Your Leadership Impact
- Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person specification
Qualifications
Essential criteria- GCSE’s English and Maths A-C or equivalent qualification or equivalent work experience
- NVQ 2 in Business Administration or equivalent experience or equivalent work experience
Experience
Essential criteria- Previous experience of typing & office working.
Knowledge
Essential criteria- Fluent in spoken and written English.
- Acknowledge own limits of skills, competences and responsibilities and work within them. Exemplary telephone manor and communication skills.
- Well established IT skills (Windows and Microsoft Office skills are essential).
- Excellent listening skills.
- Excellent interpersonal skills/ flexibility
- Ability to handle difficult situations in a calm, professional and compassionate manor, such as a person making a complaint
Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.
Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve.All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.
As an inclusive employer, we are here to support you.
If you have any special requirements to help you with your application, email our team at [email protected]
The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.
Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.
Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.
Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.
IMPORTANT - Please ensure you read the 'Guidance Notes for Applicants' document attached to this advert before you start to complete your application form.
This document provides detailed advice regarding the completion of your application form.
The guidance document also provides in detail what identification and certificates you must provide at interview should you be shortlisted.
As part of our pre-employment screening process, all applicants are required to provide references from their last continuous 3 year employment and/or training/education. The referees MUST be a Line Manager/Supervisor. Applicants are requested to ensure email addresses for all referees are included on their application form.Personal references and references from colleagues are not acceptable.
Unfortunately we are unable to respond to all applicants and those who are not contacted within six weeks of the closing date should assume that their application has been unsuccessful.