Deputy Governance and Quality Manager - Colchester - ref. b2654315
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
Do you have a passion for governance and quality? If you do we have an exciting opportunity for a flexible, hardworking and enthusiastic individual to join us as the Deputy Governance and Quality Manager for Cancer and Diagnostics Division.
The division includes Breast, Oncology, Medical Imaging, Pathology, Pharmacy and Radiation Services across our Colchester and Ipswich Hospitals and our Diagnostic Centres. You will be required to work cross site at Colchester and Ipswich Hospital.
As the Deputy Governance and Quality Manager you will be an integral part of the Division’s Governance Team assisting the Governance Lead in the co-ordination, implementation and delivery of the Trust Governance framework within the Division.
In this role, you will support governance at both Divisional and Clinical Delivery Group level, facilitating best practice in the analysis and management of incidents and complaints, supporting learning and to manage risk. You will work closely with the Division and members of the Trust’s Patient Safety & Quality, Clinical Outcomes, Patient Experience and Corporate teams.
Interviews will be week commencing 24th March 2025.
Main duties of the job- Responsible for the monitoring of incidents reported through the division, continual quality review of all clinical and non-clinical incidents to assess whether the quality of reporting is of a sufficient standard, to identify and implement bespoke training required for clinical/non clinical areas. Ensure trends and themes are identified and concerns raised and escalated to the Divisional Governance Lead.
- Effective management of and preparation for regulatory inspections.
- JACIE to facilitate and maintain the delivery of an effective quality assurance management programme.
- Effective Risk Management, assisting the Governance Lead in regular review, coordination and maintenance of risk.
- High quality and timely responses to patient feedback and complaints, ensuring the processes are in place across the division (including community services and commercial providers).
- Working to embed robust governance and quality assurance mechanisms within each Clinical Delivery Group (CDG).
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Qualifications
Essential criteria- Educated to degree level or equivalent experience
- Advanced IT Skills
- Quality management qualification or equivalent
- Evidence of Continuing Professional Development
Knowledge / Experience
Essential criteria- Proven knowledge and experience of clinical care within the NHS or healthcare setting: understanding the hospital as a whole.
- Relevant training or experience of incident investigation, patient safety and risk management
- Experience of working with multidisciplinary teams
- Success in working collaboratively across professions, services and organisational boundaries
- Ability to work independently and process highly complex information quickly in order to identify risk and priorities for the Trust
- Ability to undertake analysis and to write clear and concise reports on progress and nature of serious clinical incident investigations
- Promote a culture of patient safety improvement.
- Working knowledge of NHS IT systems
- Experience of incident/complaint/QI management
- Experience of facilitating training sessions & presentations
Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended.
Please make sure that you read the Job Description and Person Specification attached and that your statement in support reflects this as your application will be judged against these criteria.
Secondment - if you are interested in undertaking a role on a secondment basis, please ensure that you have discussed this with your current line manager prior to submitting your application. Please note if you are already an employee of ESNEFT fixed term roles will only be offered on a secondment basis.
When providing reference details please provide email addresses so references can be sought promptly to cover the last 3 years of employment.
Successful candidates may be charged for their DBS check. Please ensure you read the information found in the attached DBS Information document
The Trust is committed to its staff and their development and to equal opportunities and diversity. Applications are welcomed from all sections of the community.
Whilst we welcome applications from all and your application will be considered on individual merit, if you are offered a position and require a Skilled Worker Certificate of Sponsorship we may not be able to process your application to the final stage due Home Office eligibility.
In submitting an application form, you authorise East Suffolk and North Essex NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.
We would like to take this opportunity to thank you for your interest in East Suffolk and North Essex NHS Foundation Trust; we look forward to receiving your application for employment.