Medical Receptionist
NHS Jobs Southampton
Reception Duties 1. Guarantee efficiency of appointment system for routine and urgent appointments across a range of clinical staff and monitor flow of patients into consulting and treatment rooms. 2. Explain practice arrangements and formal requirements to new patients and support them with the registration process.
3. Manage and respond to all enquiries from patients, visitors, and other healthcare organisations. 4. Manage requests for home visits; ensuring requests are recorded in line with practice policy 5. Ensure that requests for prescriptions are actioned in line with practice policy 6.
Maintain and update accurate patient records. 7. Scan and file relevant correspondence into patients electronic records. Management of Appointment Systems 1. Ensure total familiarity with the practice appointment system including the use of 3rd party systems 2.
Booking of all clinical appointments across the practice and PCN teams 3. Rescheduling appointments as and when required 4. Utilise care navigation skills to ensure patients are booked with the correct clinician and maximising appointment availability Management of Medical Records 1.
Ensure all correspondence, reports, results etc. are filed in the correct record. 2. Completing data entry tasks in a timely fashion to ensure the medical record is up to date. 3. Maintain accuracy when entering information into the medical record.
Operation of Telephone System 1. Receive and make calls as required. 2. Transfer calls and take messages as appropriate. 3. Ensure that all calls are answered in a timely manner. Other duties 1.Opening and closing the practice when required 2.
Ensuring security is maintained at all times throughout the practice in line with local procedures 3.Any other delegated duties considered appropriate to the post Special requirements of the post 1. An understanding, acceptance and adherence to the need for strict confidentiality.
2. An ability to use own judgement, resourcefulness, initiative and local knowledge to respond to patients enquiries and requests. 3.Excellent communication skills. 4. Awareness of Child Protection and adult safeguarding procedures (training will be provided) 5.
3. Manage and respond to all enquiries from patients, visitors, and other healthcare organisations. 4. Manage requests for home visits; ensuring requests are recorded in line with practice policy 5. Ensure that requests for prescriptions are actioned in line with practice policy 6.
Maintain and update accurate patient records. 7. Scan and file relevant correspondence into patients electronic records. Management of Appointment Systems 1. Ensure total familiarity with the practice appointment system including the use of 3rd party systems 2.
Booking of all clinical appointments across the practice and PCN teams 3. Rescheduling appointments as and when required 4. Utilise care navigation skills to ensure patients are booked with the correct clinician and maximising appointment availability Management of Medical Records 1.
Ensure all correspondence, reports, results etc. are filed in the correct record. 2. Completing data entry tasks in a timely fashion to ensure the medical record is up to date. 3. Maintain accuracy when entering information into the medical record.
Operation of Telephone System 1. Receive and make calls as required. 2. Transfer calls and take messages as appropriate. 3. Ensure that all calls are answered in a timely manner. Other duties 1.Opening and closing the practice when required 2.
Ensuring security is maintained at all times throughout the practice in line with local procedures 3.Any other delegated duties considered appropriate to the post Special requirements of the post 1. An understanding, acceptance and adherence to the need for strict confidentiality.
2. An ability to use own judgement, resourcefulness, initiative and local knowledge to respond to patients enquiries and requests. 3.Excellent communication skills. 4. Awareness of Child Protection and adult safeguarding procedures (training will be provided) 5.
Can demonstrate sufficient knowledge of IT systems, including use of Microsoft Office packages (Word and Excel)
NHS JobsEastleigh, 6 mi from Southampton
Duties and Responsibilities of the Post: Using the computerised system to book appointments. take messages for clinicians, book home visits and deal with queries from patients Scan correspondence onto patient notes in Emis Web. Explaining practice...
NHS JobsCamberley, 41 mi from Southampton
Please see supporting documents for a full Job Description, Person Specification and list of responsibilities.
Ministry of DefenceGosport, 17 mi from Southampton
daily tasks include:
Running RNMBOS reception.
Update patient Medical Records within DMICP.
Deliver post Board briefs.
Administration support to the Board Secretary....