Monitoring and Security Officer

Job overview

An exciting opportunity has arisen to join a busy Car Parking & Security Team within the Directorate of Estates, Facilities & PFI. The post holder will be responsible for a full range of Car Parking and Security duties within the Car Parking & Security Department at County Hospital.

Car Parking and Security is a 24hour, 365 day service. The successful candidate will be expected to work 37.5 hours, 5 out of 7 days through a rolling rota shift pattern.

Pay

Staff will also benefit from enhance payments on top of their basic hourly pay as outlined below:

Basic pay: £12.11 per hour.

Additional Payments

Unsociable hours - for all hours worked between the hours of 20.00pm to 6.00am, an additional 41% will be paid per hour on top of basic payment.

Saturday Working - for all hours worked on a Saturday, an additional 41% will be paid per hour on top of basic payment.

Sunday Working - for all hours worked on a Sunday, an additional 83% will be paid per hour on top of basic payment.

Main duties of the job

We are currently looking to recruit an enthusiastic person to join our Car Parking & Security team who provide and maintain a professional, efficient, effective and timely service to patients, visitors and departments. Experience in this type of role is beneficial but is not essential as full training can be given.

Car Parking & Security services are provided at the hospital 24 hours a day, 365 days a year, worked over a rolling shift pattern including weekends. A flexible approach to work, smart appearance, good communication skills and a high standard of customer care is required.

The position will involve long periods of walking up to 10,000 steps per day, management of the County hospital car parks along with dealing with alarms, monitoring of CCTV and issuing keys, general office duties and attending Security incidents, including restraint as required.

Working for our organisation

We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.

For more details on the post, please contact John Prendergast (see contact details)

Person specification

Education and Qualifications

• Good basic standard of education (GCSE or Equivalent)
• Basic computer skills
• Verbal & Written communication, able to read & write English

• Basic Life Support/ 1st Aid Certificate
• NVQ Customer Care Level II (or similar)
• Certificate in Manual Handling
• Certificate in Control & Restraint / Conflict Resolution
• Fire Safety

Experience

• Working knowledge of Health and Safety Regulations
• Dealing with complaints
• Customer Care/ Working in a customer led environment

• Working knowledge of Car parking Procedure and Policy
• Working with Car parking operational systems & equipment.
• Security in a healthcare setting.

Skills, ability and knowledge

• Basic understanding of Car Parking & Security routines
• Ability to be flexible and adapt to changing demands
• Physical ability to undertake restraint training and apply physical restraints

• Understanding of Security Policy, Law & Legislation
• Able to explain what makes an effective Car Parking & Security Service
• Able to explain what makes an effective Healthcare Service

Personal Qualities

• A good level of physical fitness.
• Prepared and able to work shifts Satisfactory attendance and time keeping
• Professional manner
• Ability to maintain confidentiality, tact and diplomacy

• Able to act under own initiative/ work alone
• Resilient under pressure
• Self-motivated

1. All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
2. References - please ensure you provide email addresses for all referees for the last three years of employment.
3. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
4. Flexible working will be considered in line with Trust policies
5. New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
6. We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.